Business Process Analyst
NFPA
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $58,226 - $95,977 per year
About the role
- Document and map current business processes, workflows, and systems using various tools (e.g., flowcharts, process maps).
- Conduct thorough analysis of existing processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Develop recommendations for process improvements to enhance efficiency, reduce costs, and improve overall business performance.
- Collaborate with cross-functional teams, including operations, finance, HR, IT, and others to ensure alignment on process improvement initiatives.
- Promote a culture of continuous improvement by identifying ongoing opportunities for process enhancements.
Requirements
- Bachelor’s degree in Business, Information Systems, or a related field.
- 3+ years of experience in business process analysis, process improvement, or a related role.
- Proficiency in process mapping tools such as Visio, Lucidchart, Miro, or similar.
- Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights.
- Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels of the organization.
- Experience with Six Sigma, Lean methodologies, or similar process improvement frameworks.
- Knowledge of business operations, systems, and workflows across various departments.
- Certification in process improvement methodologies (e.g., Six Sigma, BPMN) is highly desirable.
Benefits
- Comprehensive benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process analysisprocess improvementprocess mappingdata interpretationanalytical skillsproblem-solvingbusiness operations knowledgeworkflow analysis
Soft Skills
communication skillscollaboration skillsstakeholder engagementcontinuous improvement mindset
Certifications
Six SigmaBPMN