NFP, an Aon company

Personal Lines Account Coordinator – Processing

NFP, an Aon company

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • Minnesota • United States

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Salary

💰 $32,000 - $45,000 per year

About the role

  • Provide quality control after Account Managers service customers as a result of writing policies, making changes, etc.
  • Maintains electronic suspense files in Epic as part of daily work management.
  • Will assist on various projects as needed and assigned by Department Manager Mail processing.
  • Develops, maintains, and demonstrates working knowledge with our numerous carriers including their websites.
  • Performs policy checking.
  • Creates and maintains client files in the agency management system in accordance with office workflow and procedures.
  • Work with other departments to ensure data integrity.

Requirements

  • 2+ years of administration/ops and customer service experience
  • Experience in P&C insurance, especially Personal Lines coverage, is highly desired.
  • HS Diploma or GED required: additional education/training preferred.
  • Experience in insurance and EPIC software is desired.
  • Proficiency in Outlook, Word, and Excel
  • Good written and verbal communication skills
  • Self-confident to make sound independent decisions.
  • Ability to successfully interact with a variety of stakeholders.
  • Team player, adaptive to mentoring and continual learning.
  • Solid analytical and problem-solving skills
  • Strong emphasis on attention to detail
  • Strong priority management skills
Benefits
  • PTO & paid holidays
  • 401(k) with match
  • exclusive discount programs
  • health & wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrationcustomer servicepolicy checkingdata integrityattention to detailanalytical skillsproblem-solving skillspriority management
Soft Skills
written communicationverbal communicationindependent decision-makingstakeholder interactionteam playeradaptabilitymentoringcontinual learning
Certifications
HS DiplomaGED