Benefits Account Manager II
NFP, an Aon company
full-time
Posted on:
Location Type: Hybrid
Location: Indianapolis • United States
Visit company websiteExplore more
Salary
💰 $41,000 - $80,000 per year
About the role
- Serve as the primary contact for clients, addressing their needs and concerns promptly and effectively
- Maintain regular communication with clients to ensure their satisfaction and address any issues that arise
- Build and deepen relationships with clients, fostering trust and long-term partnerships
- Own the delivery and execution of all client deliverables, ensuring they are completed accurately and on time
- Manage the lifecycle and renewal process for client accounts, including planning, execution, and follow-up
- Lead the implementation of new business and open enrollment processes, ensuring smooth transitions and successful outcomes
Requirements
- 3+ years of experience in benefits account management or a related field
- Preferably a bachelor's degree
- Life & Health Insurance License
- Strong understanding of benefits administration, industry trends, and carrier products and services
- Excellent communication skills, both written and oral
- Strong Microsoft Excel and PowerPoint skills
- Project management skills with the ability to manage multiple priorities effectively
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits account managementbenefits administrationproject managementMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
communication skillsrelationship buildingclient managementproblem solvingtime management
Certifications
Life & Health Insurance License