Associate Client Advocate
NFP, an Aon company
full-time
Posted on:
Location Type: Hybrid
Location: Endwell • New York • United States
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Salary
💰 $40,000 - $44,000 per year
About the role
- Act as a liaison between insurance providers and clients regarding employee status and eligibility for coverage
- Resolve standard claim issues and provide assistance with complex or non-standard claim appeals
- Verify completion and validity of claim forms
- Review company records to determine coverage
- Calculate amounts of claims and submit for payment
- Ensure all client data is entered into CRM System (SalesForce) in a timely manner
Requirements
- Four-year college or university degree or equivalent experience
- 1-3 years of benefit administration or claims processing required
- Knowledge of Medical, Dental, Vision Plans, and Flexible Spending Accounts required
- Experience with Insurance Carrier self-service portals and call centers is a plus
- Strong Microsoft Excel and PowerPoint skills
- Vigorous attention to detail, highly organized, with the ability to balance multiple tasks simultaneously
Benefits
- Competitive salary
- PTO & paid holidays
- 401(k) with match
- Exclusive discount programs
- Health & wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefit administrationclaims processingMedical PlansDental PlansVision PlansFlexible Spending AccountsMicrosoft ExcelMicrosoft PowerPoint
Soft Skills
attention to detailhighly organizedability to balance multiple tasks
Certifications
four-year college degree