IT Customer Support — 1st Level Support, 2nd Level Support
GLOBAL SIDE
Enterprise Sales Account Executive – all genders
NFON AG
full-time
Posted on:
Location Type: Hybrid
Location: München • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Independently acquire new customers among companies with >500 employees
- Responsible for the entire sales process — from opportunity identification and proposal creation to contract negotiation
- Build and maintain a strong network within target industries and at the decision-maker level (C-level)
- Leverage your existing contacts and lead sources to develop new business opportunities
- Pipeline management: independently plan, maintain and prioritize the sales pipeline to achieve revenue and growth targets
- Conduct needs analyses, present tailored UCaaS / CCaaS solutions and negotiate to close deals
- Collaborate with presales, technical consulting and internal teams to translate complex customer requirements into technical solutions
- Represent the company at industry events, trade shows and in relevant networks
Requirements
- Several years of experience in B2B SaaS sales, ideally in UCaaS or the telecommunications sector
- Proven track record in building new customer relationships
- Independent, structured and goal-oriented working style, persistence and strong closing skills
- Strong ability to identify customer needs and convert them into successful business outcomes
- Confident handling of C-level stakeholders and complex decision-making processes
- Excellent German (min. C1) and English (min. B2) skills, and willingness to travel across Germany
Benefits
- Permanent employment contract
- Flexible working hours and the option to work hybrid (2 days/week in the office)
- Modern, ergonomically equipped offices with onsite parking
- Support for professional development, including language courses
- Company pension scheme
- Workation (up to 20 days per year)
- Sabbatical (after 3 years of service)
- Up to €50 tax-free benefit (combination of Edenred Shopping Card and Urban Sports Club membership)
- Access to Corporate Benefits
- Choose your preferred device: Windows laptop or MacBook
- Regular team and company events
- Childcare subsidy + 10 fully paid child sick days
- JobRad: good for you, good for the environment
- Subsidy for public transport if office attendance is >= 60%
- Fruit and beverages in the office
- Employee referral program – earn up to €3,000 bonus for recommending top talent!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2B SaaS salesUCaaSCCaaSpipeline managementcontract negotiationneeds analysiscustomer relationship buildingtechnical solution translationsales process managementrevenue growth targeting
Soft skills
independent workingstructured working stylegoal-orientedpersistencestrong closing skillscustomer needs identificationC-level stakeholder managementdecision-makingcollaborationcommunication
