NFON AG

Account Manager

• You identify and acquire new enterprise clients in the DACH region
• You position our AI solutions as a strategic component of digitalization initiatives at management and decision-maker level
• You are responsible for the entire sales process — from initial outreach through presentations and negotiations to contract signing
• You build and develop strategic partnerships with system integrators and consulting firms
• Together with PreSales and Engineering, you design tailored solution scenarios based on specific customer requirements

Account Manager, AI Sales

Artificial Intelligence

• As an AI Consultant Engineer (all genders), you will join a highly qualified AI & Innovation team reporting directly to the Vice President of AI & Innovation.
• You will play a central role in the technical consulting and development of tailored GenAI, chatbot, and voicebot solutions and ensure their smooth integration into existing systems.
• Together with our clients, you will analyze requirements and develop appropriate AI-based chatbot and voicebot solutions.
• For technical implementation, your excellent Python programming skills—ideally complemented by JavaScript—and your experience with software development processes (e.g., Agile, Scrum) will support you.
• You will use prompt engineering to make our solutions smarter and more efficient.
• You will conduct workshops and training sessions and accompany projects from concept to go-live, as well as provide support for troubleshooting complex support cases.
• As the primary point of contact for your client projects, you will work closely with internal and cross-country teams, document your work thoroughly, and advise your clients on complex issues.

AI Consultant Engineer – all genders

AI Engineer

• Development and implementation of full‑stack applications using Generative AI (GenAI) as well as chatbot and voicebot technologies.
• Supporting our customers and partners in implementing our solutions — both on site and remotely.
• Analyzing implementation experiences and deriving best practices to continuously incorporate them into our development roadmap and backlog.
• Close collaboration with internal teams to develop tailored customer solutions and deliver innovative features.

Senior AI Engineer, all genders

Account Executive

• You identify and win new enterprise customers in the DACH region
• You position our AI solutions as a strategic component of digitalization initiatives at management and decision-maker levels
• You are responsible for the entire sales process – from initial outreach through presentations and negotiations to contract closing
• You build and develop strategic partnerships with system integrators and consulting firms
• Together with PreSales and engineering, you design tailored solution scenarios based on specific customer requirements

Account Executive – AI Communication Solutions

Full-stack Engineer

• Engage with customers to understand their needs and create exceptional solutions
• Collaborate closely with our AI team, independently plan, program, and operate software
• Test new functionalities and ensure quality assurance of the platform

Software Engineer

DevOps Engineer

• Build and manage Kubernetes clusters to orchestrate containerized applications
• Implement and maintain CI/CD pipelines to automate development, testing, and deployment processes
• Work closely with development teams to implement and optimize scalable, highly available cloud infrastructures
• Ensure system stability and performance through proactive monitoring and optimization of system resources
• Support the introduction and improvement of DevOps best practices across teams

Senior DevOps Engineer

• Engage with customers to understand their needs and create exceptional solutions
• Independently plan, program, and operate software in close collaboration with our AI team
• Test new functionalities and ensure the quality assurance of the platform

• Build and manage Kubernetes clusters to orchestrate containerized applications
• Implement and maintain CI/CD pipelines to automate development, testing, and deployment processes
• Work closely with development teams to implement and optimize scalable, highly available cloud infrastructures
• Ensure system stability and performance through proactive monitoring and optimization of system resources
• Support the adoption and improvement of DevOps best practices across teams

Senior DevOps Engineer – all genders

• Du identifizierst und gewinnst neue Enterprise-Kunden in der DACH-Region
• Du platzierst unsere AI-Lösungen als strategischen Bestandteil von Digitalisierungsinitiativen auf Management- und Entscheiderebene
• Du verantwortest den gesamten Vertriebsprozess – von der ersten Ansprache über Präsentationen und Verhandlungen bis zum Vertragsabschluss
• Du baust strategische Partnerschaften mit Systemintegratoren und Beratungshäusern auf und entwickelst diese weiter
• Gemeinsam mit PreSales und Technik gestaltest du individuelle Lösungsszenarien auf Basis konkreter Kundenanforderungen

• Take responsibility for our most important clients
• Maintain and further develop existing client relationships
• Expand new business opportunities in close collaboration with internal teams
• Manage projects within partner management
• Prepare and negotiate proposals up to contract negotiations
• Develop tailored solutions with technical understanding and a keen sense for customer needs

Key Account Manager

• Independently acquire new customers among companies with >500 employees
• Responsible for the entire sales process — from opportunity identification and proposal creation to contract negotiation
• Build and maintain a strong network within target industries and at the decision-maker level (C-level)
• Leverage your existing contacts and lead sources to develop new business opportunities
• Pipeline management: independently plan, maintain and prioritize the sales pipeline to achieve revenue and growth targets
• Conduct needs analyses, present tailored UCaaS / CCaaS solutions and negotiate to close deals
• Collaborate with presales, technical consulting and internal teams to translate complex customer requirements into technical solutions
• Represent the company at industry events, trade shows and in relevant networks

Enterprise Sales Account Executive – all genders

• You identify and acquire new enterprise customers in the DACH region
• You position our AI solutions as a strategic element of digitalization initiatives at management and decision-maker level
• You own the entire sales process – from the initial outreach through presentations and negotiations to contract signing
• You establish and develop strategic partnerships with system integrators and consulting firms
• Together with PreSales and Engineering, you design customized solution scenarios based on concrete customer requirements

• As Key Account Manager, you take responsibility for our most important clients.
• Your focus is on maintaining and developing existing client relationships as well as expanding new business opportunities.
• You are responsible for partner management projects and primarily work with warm leads.
• You manage projects across all phases of the sales process — from proposal preparation to contract negotiation.
• You develop tailored solutions and thereby make a significant contribution to revenue growth and business development.
• You acquire new customers in collaboration with the sales teams of our top partners.

• Aufbau und Verwaltung von Kubernetes-Clustern zur Orchestrierung von Container-Anwendungen
• Implementierung und Pflege von CI/CD-Pipelines zur Automatisierung von Entwicklungs-, Test- und Bereitstellungsprozessen
• Zusammenarbeit mit Entwicklungsteams zur Implementierung und Optimierung skalierbarer und hochverfügbarer Cloud-Infrastrukturen
• Sicherstellung der Stabilität und Performance der Systeme durch proaktives Monitoring und Optimierung von Systemressourcen
• Unterstützung bei der Einführung und Verbesserung von DevOps-Best Practices in den Teams

Sales

Die NFON AG steht für moderne, cloudbasierte Businesskommunikation „Made in Germany“. Mit unserer Plattform botario bieten wir hochflexible Voice- und Chatbot-Lösungen auf Basis modernster AI-Technologien, die Unternehmen helfen, ihre Kundenkommunikation effizient und automatisiert zu gestalten – vollständig DSGVO-konform und mit Hosting in deutschen Rechenzentren.
Identifikation, Ansprache und Gewinnung von Enterprise-Kunden mit komplexem Bedarf im Bereich digitaler Kommunikation und Automatisierung
Aktive Gewinnung neuer Systemintegratoren und strategischer Partner, die unsere AI-Kommunikationslösungen vertreiben – inklusive Aufbau, Entwicklung und Pflege von Kooperationen mit bestehenden Partnern
Beratung auf Entscheiderebene, mit klarer Positionierung unserer AI-Plattform als Bestandteil einer übergreifenden Digitalstrategie
Gestaltung individueller Lösungsszenarien gemeinsam mit PreSales und Technik, basierend auf Use Cases, Kundenanforderungen und Integrationsumgebungen
Durchführung überzeugender Live-Demos, Pitch-Decks und Entscheidervorlagen
Begleitung komplexer Angebotsprozesse (inkl. RfPs)

Account Manager, AI Sales

AI Consultant Engineer – all genders

Senior AI Engineer, all genders

Account Executive – AI Communication Solutions

Software Engineer

Senior DevOps Engineer

Software Engineer

Senior DevOps Engineer – all genders

Account Executive – AI Communication Solutions

Key Account Manager

Enterprise Sales Account Executive – all genders

Account Executive – AI Communication Solutions

Key Account Manager

Senior DevOps Engineer

AI Sales Expert