About the role
- Coordinate with the Process Engineers to submit and review customer demo requests.
- Ensure customer requirements and expectations are clearly defined, and proactively resolve any open questions.
- Manage long-term development programs with key customers, involving multiple processing and testing steps.
- Track progress, troubleshoot issues, and support real-time problem solving in close collaboration with the Lab and CTO teams.
- Support Business Development and the CTO in defining general product specifications and shaping the product roadmap for EpiNex.
- Contribute to customer-specific projects and supply agreements.
- Develop and maintain templates for customer demo reports.
- Lead the coordination and delivery of demo documentation in collaboration with the technical team and Business Development.
- Act as a primary point of contact for customers, representing NexWafe in meetings and written communications.
- Ensure a professional and technically sound interface with external stakeholders.
- Assist in the creation of marketing and market-related collateral for customer engagement.
- Support trade show participation and coordinate customer visits to NexWafe headquarters.
Requirements
- Master’s degree or higher in mechanical engineering, electrical engineering, materials science, or a related technical field.
- Minimum of 5 years of post-graduate technical experience in mechanical, electrical, or materials-related industries.
- At least 3 of those years in a customer-facing role, ideally supporting technical sales, product qualification, or joint development programs.
- Solid understanding of semiconductors, solar cells, and photovoltaic modules is preferred.
- Familiarity with similar high-tech or materials-based industries is a plus.
- Excellent verbal and written communication skills in both English and German.
- Positive, engaging, and solution-oriented mindset.
- Strong situational leadership skills with the ability to motivate colleagues and cross-functional teams.
- Diverse team: Short decision-making processes, flat hierarchies and close collaboration with experts from different areas.
- Meaningful and varied role: Contribute to the commercialization of environmentally friendly solar energy with a low carbon footprint.
- Stability with flexibility: Permanent position with flexible working hours.
- Attractive compensation package: Competitive salary, company pension plan and employee profit-sharing.
- Health and wellbeing: Annual health budget and HanseFit membership to support your physical and mental wellbeing.
- Language development: Improve your career prospects with company-supported English and German courses.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mechanical engineeringelectrical engineeringmaterials sciencetechnical salesproduct qualificationjoint development programssemiconductorssolar cellsphotovoltaic modules
Soft skills
verbal communicationwritten communicationsolution-oriented mindsetsituational leadershipteam motivationcustomer engagement
Certifications
Master’s degree