Systems Engineer – Field

NexusTek

Systems Engineer providing on-site and remote technical support to clients in the United States. Requires extensive technical knowledge and customer service skills for efficient client engagement.

Posted 7/11/2026full-timeNew York City • New Jersey, New York • 🇺🇸 United StatesJunior💰 $33 - $36 per hourWebsite

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Provide first and second level consultative client support for desktops, mobile devices, and server infrastructure
Accountable for maintaining high levels of customer satisfaction and billable hours
Work closely with project engineering, client services team, management team, and 3rd party vendors to resolve clients’ technology issues
Respond and perform timely and accurate scheduled maintenance and service tasks as defined for individual clients

Requirements

What you’ll need

1+ years of experience in technical support
Thorough working knowledge of information technology and infrastructure administration
Experience resolving technical problems and troubleshooting in a client/server environment
Technology working knowledge: Windows Desktop Operating Systems, Windows Server 2016 to present, Workstation/Server Hardware, Peripheral Devices, Networking, Cloud-Based and Virtualization Technologies
Must have access to a vehicle and maintain a current and valid driver's license
Industry certifications (CompTIA A+ / Networking, M365 Endpoint Administrator, Microsoft Azure Fundamentals), bachelor's degree in computer Engineer, Computer Science, Information Systems are highly desirable.

Benefits

Comp & perks

Four weeks of annual accrued PTO
Seven paid national holidays
Medical, dental, vision options
Company-paid life insurance, short and long-term disability
Voluntary benefits such as critical illness and accident
Voluntary Legal Shield and identity theft protection
Discretionary annual 401k match plan
Generous employee referral bonus plan
Employee Assistance Program
Access to over 90,000+ courses in ADP My Learning
StandOut employee engagement tools
Eligible to apply for a Pluralsight license

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical SupportTroubleshootingInformation TechnologyInfrastructure AdministrationNetworkingCloud-Based TechnologiesVirtualization TechnologiesWorkstation HardwareServer HardwarePeripheral Devices

Soft Skills

Customer SatisfactionConsultative SupportCollaboration

Certifications

CompTIA A+CompTIA NetworkingM365 Endpoint AdministratorMicrosoft Azure Fundamentals