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Delivery Manager
Nexus CognitiveDelivery Manager coordinating complex customer engagement programs for AI-native data platform company. Managing timelines, resources, and customer communications in a hybrid environment.
Tech Stack
Tools & technologiesCloudPMP
About the role
Key responsibilities & impact- Own program management for large, complex Forward Engineering customer engagements
- Develop and maintain detailed project plans, milestone tracking, and risk registers for active engagements
- Coordinate resource scheduling across Enterprise Deployment, Data Engineering, Migration, and AI practice teams
- Lead weekly customer status meetings, prepare executive-level program reports, and manage escalation communication
- Track and report engagement financial performance against budgeted hours and timelines
- Drive internal retrospectives and capture lessons learned for the delivery playbook
- Coordinate cross-pillar dependencies between Forward Engineering and the Engineering pillar (L3 escalations, product gaps)
- Support the Head of Forward Engineering on capacity planning and demand forecasting
Requirements
What you’ll need- 5+ years experience in technical program management, professional services operations, or enterprise project management
- Experience managing technical delivery programs for data platform, cloud migration, or enterprise software projects
- Strong proficiency with project management tools (Jira, Asana, MS Project) and executive reporting
- Ability to understand and communicate technical concepts to both technical and non-technical stakeholders
- PMP, Agile, or equivalent certification preferred
- Experience in a customer-facing professional services or implementation environment
Benefits
Comp & perks- A collaborative team culture built on curiosity and respect
- Challenging work where your contributions clearly matter
- A leadership team that invests in learning and development
- The opportunity to work at the intersection of cloud, data, and AI innovation
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementproject managementrisk managementcapacity planningdemand forecastingtechnical delivery programscloud migrationdata platformenterprise software
Soft Skills
communicationleadershipcoordinationstakeholder managementproblem-solving
Certifications
PMPAgile