Account Manager – Military Division
Qorvo, Inc.
CX Partner Manager
Nextiva
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $165,000 - $320,000 per year
Job Level
Mid-LevelSenior
About the role
- Recruit, onboard, and enable new CX-focused partners aligned to Nextiva’s go-to-market strategy.
- Build strong, collaborative business plans with each partner outlining revenue targets, enablement milestones, and joint marketing efforts.
- Educate and position partners to successfully sell Nextiva’s CX and Contact Center offerings—focusing on value differentiation.
- Work closely with Sales, Solutions Consulting, Revenue Marketing, and Product teams to ensure partners have the training, resources, and support to drive qualified pipeline and closed revenue.
- Manage forecasting accuracy and maintain consistent reporting on partner performance, funnel health, and growth plans.
- Serve as the primary liaison between partner and internal stakeholders, ensuring timely communication, issue resolution, and a seamless partner experience.
- Gather partner and customer feedback to inform product, pricing, and program enhancements.
- Represent Nextiva’s CX portfolio at partner and industry events, webinars, and joint go-to-market initiatives.
Requirements
- 5+ years of experience in sales with a focus on CCaaS, CX, or Contact Center technologies.
- 3+ years of experience selling in the Mid-Market segment (500+ seat deals).
- Experience in channel sales, partner management or alliances preferred.
- Bachelor’s degree in a relevant discipline, preferred.
- Demonstrated ability to develop and execute partner business plans with measurable outcomes.
- Strong communication, presentation, and relationship-building skills at all organizational levels.
- Experience collaborating cross-functionally with Sales Engineering, Marketing, and Product teams.
- Comfortable in a fast-paced, evolving environment—flexible, proactive, and able to manage competing priorities.
- Approximately 50% travel expected (partner visits, conferences, regional meetings).
Benefits
- Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
- Life, disability, and supplemental indemnity plans
- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays
- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
- Employee Assistance Program and comprehensive wellness initiatives
- Access to ongoing learning and development opportunities and career advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CCaaSCXContact Center technologiespartner business planssales forecastingpipeline managementrevenue targetsenablement milestonesjoint marketing effortsperformance reporting
Soft skills
communication skillspresentation skillsrelationship-building skillscollaborationflexibilityproactivityissue resolutionorganizational skillscustomer feedback gatheringproblem-solving
Certifications
Bachelor’s degree
