Technical Program Manager, Cyber Threat Management
OMG Tech Partners
Cyber SecurityPMP
Senior Scrum Master
NextEra Energy, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
Senior
Tech Stack
Cyber SecurityPMP
About the role
- Serve as Senior Scrum Master specializing in digital workspace enterprise-wide services including endpoint device deployment, core IT tool sets, end user experience, secure remote connectivity, and infrastructure storm support
- Lead agile delivery for core digital workspace functions: monitoring/observability optimization, digital experience enhancement, mainframe modernization (SAP migration via Xploration Destiny), and virtual infrastructure zero-trust capabilities
- Support strategic efforts including tools rationalization, application simplification, and End Point Compute streamlining using Modern Device Management platform
- Facilitate all Scrum ceremonies and adapt traditional project management elements for complex infrastructure initiatives
- Organize and facilitate release and sprint planning sessions, daily stand-ups, sprint demos, retrospectives, story refining sessions, and related activities
- Guide development teams delivering tech simplification initiatives: software asset management centralization, observability frameworks, and digital experience monitoring tools
- Collaborate with product owners to manage backlogs for digital workplace services targeting 15% MTTR reduction
- Facilitate transparent communication between teams delivering products, IT operations and business representatives
- Support Voice of Customer initiatives by incorporating employee feedback into product development cycles
- Drive productivity improvements in device management, reducing deployment readiness for storm response from 3 days to 2 hours and targeting 80% deployment speed increases
- Champion quality standards for secure, compliant user experiences across physical and virtual ecosystems
- Coordinate regularly with infrastructure, cybersecurity, and business continuity teams to ensure operational resilience and employee experience objectives
- Use Collaborative Lifecycle Management (CLM) tool to prepare, communicate, and share team metrics and delivery results
- Embrace servant leadership, coach team members and stakeholders, remove impediments, and facilitate the team becoming self-managing and high-performing
Requirements
- High School Grad / GED
- Bachelor's degree or equivalent experience
- 4+ years of experience
- Agile certifications: CSM, CSPO, PSM, CSP, PMI-ACP, SAFe SPC, or ITIL (preferred)
- Project Management Professional (PMP) certification (preferred)
- Experience with Modern Device Management platforms, endpoint security, and enterprise observability tools
- Knowledge of storm response/emergency management technology requirements
- Software Asset Management and tools rationalization experience
- Experience with Voice of Customer programs and employee experience initiatives
- Strong leadership abilities with demonstrated success in complex technology delivery environments
- Experience facilitating Scrum ceremonies and hybrid project management for infrastructure and security initiatives
- Experience using Collaborative Lifecycle Management (CLM) tool
- Ability to coach teams in agile sizing, backlog refinement, and servant leadership behaviors
- Ability to coordinate with infrastructure, cybersecurity, and business continuity teams
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