Nextech Systems

Lead Quality Assurance Engineer – Patient

Nextech Systems

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Lead QAE team execution and planning; manage shifting priorities and adjust as needed.
  • Assess team capabilities and work with the QAE Manager to customize mentorship and encourage professional development.
  • Facilitate career growth by providing mentoring and performance feedback together with the QAE Manager.
  • Collaborate with the QAE Manager to ensure the team is properly resourced for delivery.
  • Serve as the primary QAE contributor and contact for assigned projects.
  • Guide test strategy, planning, and review decisions; uphold QAE excellence within the tech stack.
  • Actively participate in Sev-1 and Sev-2 incident war rooms for their product areas, lead root cause analysis (RCA) using the 5 Whys method, take ownership of issue analysis, and prioritize solutions to minimize escaped defects within their respective product domains.
  • Translate business and customer needs into actionable, testable requirements.
  • Effectively advocate for automation framework extensions that will lead to more efficiency in the quality management process.
  • Effectively troubleshoot and surface issues to SETs regarding the automation scripts as part of feature development and regression testing cycles.
  • Work with Product, Engineering, UI/UX and Delivery teams to understand customer problems, provide feasible technical solutions and create delivery plans.
  • Drive innovation in QAE processes; foster experimentation and creativity while providing constructive feedback.
  • Own test quality; implement and enforce QAE practices and standards.
  • Identify and prioritize QAE technical debt and continuous improvement opportunities.
  • Maintain awareness of how QAE output impacts broader business goals; articulate this to the team.
  • Ensure strong collaboration within the QAE team and across functional areas.
  • Represent QAE in cross-functional meetings; communicate progress, blockers, and expectations effectively.
  • Demonstrate excellence in both written and verbal communication.
  • Promote ongoing learning and keep current with new QAE technologies and patterns.
  • Carry out additional responsibilities as assigned based on business need.

Requirements

  • Typically, 7+ years industry experience in software quality assurance
  • Coaching/team guidance experience
  • Experience with Test Case Management software, Zephyr Scale
  • Experience working with JIRA
  • Experience with automation using Playwright
Benefits
  • Generous annual bonus opportunity
  • 401(k) with Employer Match
  • Flexible Time Off: take time off when you need it without worrying about available hours
  • 11 paid holidays
  • Volunteer Time Off
  • Insurance: Choice of Medical, Dental, and Vision plans
  • Health Savings Account with employer match
  • Flexible Spending Account
  • 100% Company-Paid Parental leave (After 6 months with the company)
  • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
  • Nextech Luminary Peer Recognition Program
  • Wellness Program including discounts on medical premiums
  • Employee Assistance Program with free counseling sessions available
  • Corporate Discounts on Retail, Travel, and Entertainment
  • Pet Insurance options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software quality assurancetest strategyroot cause analysisautomationtest case managementPlaywrightZephyr Scaletest qualitycontinuous improvementdefect management
Soft Skills
mentoringperformance feedbackcollaborationcommunicationcoachinginnovationproblem-solvingcreativityteam guidanceadaptability