Nextech Systems

Senior Product Operations Lead

Nextech Systems

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

PythonSQLTableau

About the role

  • Be an advocate, coach, and motivator for your team, helping your team develop their skills and operate with focus, efficiency, and best practices.
  • Support the training of new team members and ensure the team is equipped with the tools and resources necessary to succeed.
  • Collaborate cross-functionally to document, standardize, and continuously improve product management-specific operational processes.
  • Collaborate between product, engineering, design, marketing, and customer success teams to support understanding, collaboration, and execution.
  • Manage timelines, resources, and dependencies for product operational projects to ensure on-time and successful product releases.
  • Define, develop, and monitor key performance metrics related to operational efficiency and product performance insights that are accessible and useful to stakeholders to help them manage the respective area effectively.
  • Track the product investment spend, reporting on variances between the plan, the actuals, and adjusted forecasts. Provide continual awareness to leaders on status and deviations.
  • Develop and maintain a customer insights framework for Product Development and cross-functional teams to draw actionable insights for shaping business and product decisions.
  • Identify risks surfaced by product operations and process KPIs, supporting the product development team with mitigation recommendations and progress tracking.
  • Identify and leverage appropriate AI capabilities to improve and automate processes.
  • Promote the usage of AI tools to drive organizational insights and risk visibility.
  • Guide your team on the use of AI to drive efficiency with day-to-day tasks, potentially eliminating tasks through AI and automation.
  • Assist in the planning and prioritization of product initiatives, ensuring product operations and processes align with business goals and objectives.
  • Develop and distribute product-related reports, status updates, and presentations to internal and external stakeholders, ensuring transparency and alignment on progress and risks.

Requirements

  • Bachelor’s degree in business, Product Management, Engineering, or related field (or equivalent experience).
  • 5+ years of experience in product operations, product management, or a related field.
  • Deep data analysis, visualization, and presentation experience.
  • Familiarity with SQL, Python, R, or other programming language.
  • Strong proficiency with data visualization tools (e.g., Tableau, Power BI) and the ability to translate complex data into digestible insights.
  • Strong project management skills with experience managing cross-functional teams and complex workflows.
  • Excellent problem-solving and critical-thinking skills, with the ability to think strategically and translate data into business decisions.
  • Experience with product management tools (e.g., Jira, Trello, Asana) and data analysis tools (e.g., Excel, Tableau, Google Analytics).
  • Strong written and verbal communication skills with the ability to present complex information in a clear and concise manner.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
  • Demonstrated ability to lead and work across teams in a collaborative manner.
  • Self-motivated with a strong attention to detail and a passion for data-driven decision-making.
Benefits
  • Generous annual bonus opportunity
  • 401(k) with Employer Match
  • Flexible Time Off: take time off when you need it without worrying about available hours
  • 11 paid holidays
  • Volunteer Time Off
  • Insurance: Choice of Medical, Dental, and Vision plans
  • Health Savings Account with employer match
  • Flexible Spending Account
  • 100% Company-Paid Parental leave (After 6 months with the company)
  • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
  • Nextech Luminary Peer Recognition Program
  • Wellness Program including discounts on medical premiums
  • Employee Assistance Program with free counseling sessions available
  • Corporate Discounts on Retail, Travel, and Entertainment
  • Pet Insurance options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisdata visualizationpresentationSQLPythonRproject managementproblem-solvingcritical thinkingdata-driven decision-making
Soft skills
coachingmotivationcollaborationcommunicationstrategic thinkingattention to detailself-motivationability to manage multiple prioritiesleadershipadaptability