Next Kraftwerke

Customer Second-Level Support – Key Account Management

Next Kraftwerke

part-time

Posted on:

Location Type: Hybrid

Location: Köln • Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Responsible for managing our existing customers
  • Focus on large customers, major projects and batteries
  • Designing customer-friendly and professional onboarding processes for large assets and batteries
  • Supporting customers with expert guidance to ensure successful collaboration

Requirements

  • Enjoy interacting with customers
  • Ability to develop solutions for existing challenges
  • Motivated to take on new challenges
  • Structured approach to work
  • Confident in working with analyses and making data-driven recommendations
  • Business-fluent German and English
Benefits
  • Hybrid and flexible working, including home office equipment
  • Option to accumulate extra vacation days through our flextime model and use them flexibly
  • Comprehensive development opportunities such as language courses, coaching and training
  • JobRad (company bike) and Deutschlandticket (nationwide public transport pass)
  • Sports offerings such as Urban Sports Club and yoga classes
  • Regular events: summer party, Christmas party, LAN party, after-work pizza & drinks
  • External assistance with finding daycare (Kita) places and support for other private and professional challenges
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer interactionsolution developmentmotivationstructured approachdata-driven recommendations