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Claims Advocate
Next InsuranceClaims Advocate managing commercial property and general liability claims for ERGO NEXT’s small-business insurance platform. Investigating liability, assessing coverage, and negotiating resolutions with insurers and legal partners.
Posted 8/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing general liability claims, including investigation, negotiation, and resolution processes. Proficient in analyzing insurance policies and compliance with legal standards while effectively collaborating with various stakeholders.
Highest-signal resume keywords
General Liability Claims ManagementCommercial Property Insurance KnowledgeNegotiation with Third-Party InsurersIndependent Adjuster LicenseAnalytical Claims Assessment
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationClaims Settlement ProcessingPolicy Language InterpretationLoss Report AnalysisSubrogation Law Knowledge
Soft Skills
Effective CommunicationDetail-OrientedAnalytical Thinking
Certifications & Qualifications
Independent Adjuster License
Industry Keywords
Commercial General LiabilityConstruction MethodsState and Federal LawsClaims Adjusters CollaborationLegal Compliance
About the role
Key responsibilities & impact- Manage a portfolio of new claims
- Investigate claims and identify liable third parties
- Initiate, document, and manage general liability cases from identification through final resolution
- Negotiate and process claim settlements and denials according to policy
- Establish the financial and legal merit of losses
- Collaborate with claims adjusters, legal partners, and vendors to determine coverage and proper claim practices
- Review and interpret policy language for compliance with company policies and legal requirements
- Engage and coordinate with outside vendors, specialists, attorneys, and investigators
- Analyze initial loss reports and assess liability accurately
Requirements
What you’ll need- Strong understanding of commercial property and liability insurance policies
- Knowledge of relevant state and federal subrogation laws
- Knowledge of construction methods is beneficial
- Proven ability to communicate effectively and negotiate with third-party insurers and legal representatives
- Detail-oriented, analytical approach to assessing claims and determining coverage
- Bachelor's degree in Business, Insurance, or a related field is preferred
- Minimum of 3+ years in GL Claims, focused on commercial property claims handling or commercial general liability assessment
- Experience handling commercial claims, property claims, and/or general liability cases
- Must have, or be able to promptly obtain, all appropriate Independent Adjuster License(s)
Benefits
Comp & perks- Annual performance-based incentive program eligibility
- Partially subsidized medical plan
- Fully subsidized vision and dental options
- Life insurance
- Disability insurance
- 401(k)
- Flexible paid time off
- Parental leave
- Equal employment opportunities and a diverse, inclusive, and respectful workplace