Senior Litigation Manager

Next Insurance

Senior Litigation Manager at Next Insurance leading claims operations and managing complex litigation for small business insurance customers. Collaborating with cross-functional teams to drive successful claims outcomes.

Posted 7/23/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $127,000 - $171,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in Claims Operations with a focus on Commercial General Liability claims, policy interpretation, and managing complex litigation outcomes. Proven ability to lead cross-functional teams and drive data-driven insights for effective decision-making.

Highest-signal resume keywords

Claims Operations ManagementCommercial General Liability ExpertiseCross-Functional CollaborationData-Driven Decision MakingTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingPolicy InterpretationLitigation Data AnalysisVendor ManagementSOX ComplianceAudit ExecutionConstruction Defect GuidanceComplex Claims ManagementBodily Injury Claims HandlingCost Management

Soft Skills

Strong Communication SkillsInterpersonal SkillsAnalytical SkillsNegotiation SkillsProblem-Solving Skills

Certifications & Qualifications

BS/BA Degree

Industry Keywords

InsuranceRisk ManagementData ScienceLitigationThird-Party Audits

About the role

Key responsibilities & impact

Use your claims-handling expertise to enable great outcomes on complex and litigated claim files through leading independent contributors, direct managers and consulting on high-stakes claim roundtables. Balance multiple roles and responsibilities with leading other Claims Leaders.
Effectively manage multiple departmental relationships across a highly matrixed organization within a large, international insurance group.
Partner with critical team members and cross-functional business partners (Product, Legal, Actuarial, Engineering, Information Systems) to effectively utilize and improve existing litigation data and insights.
Work with internal team members and cross-functional partners in our Data Science group to source litigation data delivery to the Claim’s Org for a variety of use cases.
Manage vendor portfolio for third-party legal service related vendors. Build effective relationships, drive exceptional outcomes, and deliver against cost goals in this space.
Work closely with internal Compliance, Legal, and Risk Management teams to enable consistent execution against everything from SOX controls to third-party audit execution on behalf of major capital providers. Complete monthly litigation file audits to help uplevel our collective litigation claim work product through effective evaluation.
Coordinate critical communication on complex and litigated claims to all key stakeholders, both internal and external.

Requirements

What you’ll need

BS/BA Degree required
10+ years of experience in the Claims Operations space, with 5+ years leading others
Subject matter expert in Commercial General Liability claims and policy interpretation, providing guidance on construction defect matters and the handling of large loss and highly complex property damage and bodily injury claims.
Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills
Data-driven orientation with the ability to use insights to recognize themes and drive strong business results
Track record of effectively solving unique and challenging business problems
Experience leading multiple distributed teams, preferably within a fully remote or hybrid environment
Ability to collaborate with cross-functional teams to achieve business results
Team orientation that emphasizes building strong working relationships and contributing to a positive work environment

Benefits

Comp & perks

partially subsidized medical plan
fully subsidized vision/dental options
life insurance
disability insurance
401(k)
flexible paid time off
parental leave