Senior Claims Advocate

Next Insurance

Sr. Claims Advocate investigating and resolving liability claims for small business insurance.

Posted 7/23/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $81,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in investigating and resolving General Liability claims, with a strong focus on coverage analysis, compliance, and effective communication with stakeholders. Proven ability to evaluate injuries and negotiate settlements while ensuring adherence to statutory and regulatory requirements.

Highest-signal resume keywords

General Liability Claims HandlingInjury EvaluationNegotiation SkillsTexas Independent Adjuster LicenseCompliance with Regulatory Requirements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Coverage AnalysisInvestigationClaims HandlingBodily Injury ClaimsProperty Damage Claims

Soft Skills

Customer Service SkillsEffective CommunicationInterpersonal SkillsAnalytical SkillsInvestigative Skills

Certifications & Qualifications

Texas Independent Adjuster License

Industry Keywords

Fraudulent ClaimsSubrogationStatutory RequirementsRegulatory ComplianceClaim Reports

About the role

Key responsibilities & impact

Investigate, evaluate, and resolve General Liability Bodily Injury, Property Damage, as well as Professional Liability claims, both with and without attorney involvement.
Analyze coverage, liability, and damages based on policy terms, claim reports, statutes, and case law to determine appropriate claim handling.
Communicate effectively with policyholders, claimants, and witnesses to gather information, provide updates, and guide the claims process.
Identify and refer potentially fraudulent claims to SIU and pursue third-party subrogation opportunities where applicable.
Ensure compliance with all relevant statutory and regulatory requirements across jurisdictions.
Demonstrate strong customer service skills with empathy, clear communication, and a focus on resolution.

Requirements

What you’ll need

4+ years experience handling liability claims involving bodily injury, including coverage analysis, investigation, and compliance-focused claims handling.
Demonstrated history of thorough Injury Evaluation and Negotiation Skills
Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills.
Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License

Benefits

Comp & perks

Health insurance
Fully subsidized vision/dental options
Life insurance
Disability insurance
401(k)
Flexible paid time off
Parental leave
Annual performance-based incentive program