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Premium Audit Manager
Next InsurancePremium Audit Manager for ERGO NEXT managing audit operations and driving strategy across the full audit lifecycle. Leading a high-performing organization in compliance and operational excellence.
About the role
Key responsibilities & impact- Own the full premium audit lifecycle for WC and GL lines of business, managing pipelines, backlogs, and reconciliation workflows, while ensuring strict adherence to NCCI, WCIRB, and other state-specific regulatory requirements
- Lead, coach, and develop a high-performing organization of managers and QA staff
- Spearhead a comprehensive QA program to ensure accuracy in payroll and class codes, utilizing trend analysis to identify systemic errors and lead corrective initiatives
- Manage external audit vendors by optimizing assignment strategies and performance standards; partner with Finance on spend analysis, budgeting, and cost-optimization across internal and vendor partners
- Continuously enhance the audit customer journey to reduce friction, improve clarity, and increase audit completion rates
- Serve as the operational lead for audit system automation, partnering with Engineering, Product, Reporting, and Data Science to define requirements, conduct testing, and deploy AI-centric audit tools and features
- Refine and deliver weekly, monthly, and quarterly reporting on production, quality trends, and organizational performance
- Act as the owner for state inquiries and internal partners (Underwriting, Reporting, Claims, Compliance) to resolve regulatory escalations and system issues
Requirements
What you’ll need- Bachelor’s Degree (Business, Accounting, or Insurance-related field preferred)
- 10+ years of premium audit experience with multi-state WC and GL specialization
- 5+ years of leadership experience, including management of managers and QA teams; strong leadership and mentorship abilities
- Excellent communication, decision-making, and problem-solving skills
- Advanced understanding of NCCI / WCIRB / other state regulatory rules; expertise in class code application, payroll validation, audit documentation, and premium accuracy
- Strong technical abilities and adaptability with varied and evolving technical systems (audit platform, proprietary tech, reporting, LLM, etc.)
Benefits
Comp & perks- partially subsidized medical plan
- fully subsidized vision/dental options
- life insurance
- disability insurance
- 401(k)
- flexible paid time off
- parental leave
- annual performance-based incentive program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
premium auditmulti-state WCGL specializationclass code applicationpayroll validationaudit documentationpremium accuracytrend analysisaudit system automationAI-centric audit tools
Soft Skills
leadershipmentorshipcommunicationdecision-makingproblem-solving
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in AccountingBachelor’s Degree in Insurance-related field