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Temporary Certification Specialist
NexRep, LLCCertification Specialist responsible for delivering client content to contractors. Ensuring contractors provide services effectively in a virtual certification setting.
About the role
Key responsibilities & impact- Present and convey information from NexRep’s clients to the independent contractors in a live virtual environment.
- Co-facilitate certification groups.
- Complete daily roll-ups to Operations on the progress of the class.
- Consistently collaborate with campaign managers on content to ensure that client’s policies and procedures are up to date.
- Create and update content to be used in Certification.
- Get feedback from independent contractors to identify trends.
- Host refreshers to keep independent contractors up to date on client’s policies, products, procedures, etc.
- Implement and evaluate existing techniques used for certifying independent contractors.
- Meet with contractors 1 x 1 when they are behind on certification content.
- Help new contractors in their first 1-2 weeks of service after completing certification.
Requirements
What you’ll need- Proficient in Microsoft Suite including Office 365, Excel, and PowerPoint.
- Organized and careful about time management.
- Outstanding verbal and written communication skills.
- Own laptop or desktop computer equipped with an HD webcam. (2 monitors recommended)
- Fast and stable internet connection.
- Headset fitted with a microphone.
- Technological Proficiency.
- Hours vary depending on client needs.
- Must be available nights and weekends as needed.
- Always maintain a professional environment.
- A well-lit, distraction-free environment.
Benefits
Comp & perks- NexRep will reimburse for travel expenses incurred
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Office 365ExcelPowerPointcontent creationdata analysiscertification techniquesvirtual training
Soft Skills
time managementverbal communicationwritten communicationorganizationcollaborationfeedback analysisproblem-solving