Performance Marketing Manager – Customer Success

Nexoya

Customer Success Manager driving performance marketing using AI for German-speaking clients. Supporting customer account management and collaboration with internal teams for optimal results.

Posted 7/12/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in performance marketing with a focus on data analysis and client consultation, leveraging AI for optimization and strategic account management. Proficient in cross-channel performance metrics and effective communication in both German and English.

Highest-signal resume keywords

Performance Marketing ExperienceData Analysis SkillsClient-Facing CommunicationAI Implementation KnowledgeA/B Testing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance MarketingData AnalysisIncrementality TestingCausal Impact AnalysisA/B TestingEconometricsCross-Channel Performance AnalysisOptimization StrategiesClient Account ManagementAI Utilization

Soft Skills

Strong Communication SkillsProactive MindsetCuriosity About AIEnjoyment of Client-Facing Work

Tools & Technologies

Google AdsMetaTikTokSnapChatGPT Ads

Industry Keywords

Performance MarketingData-Driven Decision MakingClient OptimizationStartup ExperienceScale-Up Experience

About the role

Key responsibilities & impact

Independently managing customer accounts (from onboarding, optimization to renewal)
Analyzing cross-channel performance data with the customer (Google Ads, Meta, TikTok, Snap, ChatGPT Ads etc.)
Identifying optimization opportunities and actionable recommendation
Consulting our customers on performance marketing topics and best practices for AI implementation
Close collaboration with Account Managers to strategically develop customer accounts
Close collaboration with our Product & ML teams to advance our platform

Requirements

What you’ll need

Several years of experience (>3 years) in performance marketing (agency or advertiser side); first experience in a small company/startup or scale-up is a plus
Strong communication skills and a genuine enjoyment of client-facing work
A proactive mindset and the drive to advise customers with high-quality solutions
Curiosity about AI and automation. You don't need to be a builder, but you should be eager to use AI to work smarter
Very strong analytical skills and confidence working with data
Experience with incrementality testing, causal impact analysis, A/B testing, or econometrics/MMM is a plus
German at a native level and business-fluent English
Willingness to travel occasionally (client meetings, team events)

Benefits

Comp & perks

Work on a leading European AI marketing platform
Ownership, growth opportunities, and direct impact
International, ambitious team with strong cohesion
Genuine AI-first culture. Experiment, automate, and share what you build, work with MCPs/Coworkers/Agents, etc.
Twice a year, the entire team travels to a special location for our Strategy Days, where we shape our culture and company strategy together (past locations: Helsinki, Berlin, Belgrade, Swiss Alps, Zurich)