Nexi Group

Junior AI Automation Specialist

Nexi Group

full-time

Posted on:

Location Type: Hybrid

Location: Rzeszów • Poland

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Job Level

Junior

Tech Stack

JavaScriptPythonSQL

About the role

  • Monitoring the performance of chatbots and voicebots and identifying issues in logic and responses
  • Analyzing incidents and user requests (diagnosing prompt-related vs. technical issues)
  • Testing bot scenarios and documenting test results
  • Maintaining and making simple updates to existing Power Automate workflows
  • Prompt engineering – optimizing and testing instructions for LLM models
  • Supporting the development of new functionalities and improvements to existing solutions
  • Creating and maintaining documentation, user guides, and process descriptions
  • Preparing simple bot performance reports in Power BI based on existing templates

Requirements

  • University degree or student status (Computer Science, Data Analytics, Automation, or related fields)
  • Basic knowledge of chatbots/voicebots and process automation
  • Basic knowledge of Power Automate
  • Ability to work with data (Excel, CSV, SharePoint)
  • Basic familiarity with API testing tools (e.g. Postman)
  • General understanding of LLMs, RAG, and prompt-based workflows
  • English proficiency at B2 level or higher
  • Experience working with users or handling support requests is an additional asset
  • Analytical and logical thinking
  • Problem-solving skills and ability to work with documentation
  • Good time management and communication skills
  • Curiosity about technology and motivation to grow in the AI and automation domain
  • Basic knowledge of Python or JavaScript
  • SQL basics (reading data, simple queries)
  • Project portfolio (e.g. chatbots, automations, student projects, GitHub)
Benefits
  • Attractive salary and a competitive benefits package to reward your expertise and contributions
  • Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
  • Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
  • Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
chatbotsvoicebotsPower Automatedata analysisAPI testingPythonJavaScriptSQLprompt engineeringPower BI
Soft Skills
analytical thinkinglogical thinkingproblem-solvingtime managementcommunicationcuriositymotivation