Nexi Group

Telesales Agent

Nexi Group

full-time

Posted on:

Location Type: Office

Location: Zagreb • Croatia

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About the role

  • Engage customers through outbound calls to introduce Nexi’s products and service
  • Confidently and clearly present features and benefits of our products and services to our clients
  • Ask insightful questions to understand customer requirements and close sales effectively
  • Identify opportunities to upsell and cross-sell relevant solutions
  • Maintain accurate and up-to-date customer records in our database
  • Collaborate with the outbound sales team by passing on qualified leads
  • Handle customer concerns with empathy and professionalism
  • Follow up with clients via email to ensure satisfaction and continuity
  • Keep detailed records of interactions and insights to support future sales.

Requirements

  • High school diploma or higher
  • Minimum 2 years of experience in telesales or customer service
  • Strong verbal and written communication skills
  • Proficiency in CRM systems and sales tools
  • Ability to multitask and manage time effectively.
Benefits
  • Attractive salary and a competitive benefits package to reward your expertise and contributions
  • Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
  • Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
  • Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
telesalescustomer serviceCRM systemssales tools
Soft Skills
communication skillsmultitaskingtime managementempathyprofessionalism
Certifications
high school diploma