Key Account Manager – Issuing Solutions
Nexi Group
full-time
Posted on:
Location Type: Hybrid
Location: Eschborn • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and maintain long-term relationships with high-value clients.
- Serve as the trusted advisor, understanding client business models, financial needs, and strategic goals.
- Ensure consistent and proactive communication across all touchpoints.
- Create and execute account plans to drive revenue growth and client retention.
- Identify cross-selling and up-selling opportunities across banking products.
- Collaborate with Marketing and product teams to deliver customized solutions.
- Liaise with internal departments (Marketing, Product, Risk, Compliance, Legal) to ensure seamless service delivery.
- Coordinate multi-disciplinary teams to support complex client needs and transactions.
- Monitor account performance, client satisfaction, and service delivery metrics.
- Prepare regular reports and presentations for senior management and stakeholders.
- Track market trends and competitor activity to inform client strategy.
- Identify and pursue new business opportunities within existing accounts.
- Support onboarding of new strategic clients and ensure smooth integration.
Requirements
- Bachelor’s degree in Business, Finance, Economics, or related field (Master’s preferred)
- Minimum 5 years of experience in account management, relationship banking, or corporate finance
- Proven track record of managing high-value client relationships in financial services
- Strong understanding of banking products and regulatory environment
- Excellent communication, negotiation, and interpersonal skills
- Analytical mindset with ability to interpret financial data and market insights
- Proficiency in CRM tools and Microsoft Office Suite
- Native German Speaker
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementrelationship bankingcorporate financefinancial data analysismarket insights interpretationbanking products knowledgeregulatory environment understanding
Soft skills
communicationnegotiationinterpersonal skillsanalytical mindsetclient relationship management
Certifications
Bachelor’s degree in BusinessBachelor’s degree in FinanceBachelor’s degree in EconomicsMaster’s degree (preferred)