
Infrastructure Support Engineer
NexGen Data Systems, Inc.
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Troubleshooting network issues.
- Working in a team setting and making recommendations related to troubleshooting, device configuration, and documentation.
- Resolving issues in a timely manner with a variety of different network devices, protocols, and reporting formats.
Requirements
- Active Department of Defense Secret level security clearance required.
- DoD Approved 8570 / 8140 OS and Cybersecurity certifications required.
- Cisco Certification (CCNA or CCNP) preferred.
- 6+ years’ relevant experience in supporting a large network infrastructure.
- Bachelor of Science degree in Computer Science or a related discipline is preferred but not required.
- A strong knowledge base with Routers, Switches, Firewalls, and Virtual Private Network devices.
- A good understanding of TCP/IP in regard to routing and subnetting.
- Must be a team player that can work under pressure with good written and oral communication skills.
- Experience with the following Network protocols and services: Routing Protocols (OSPF, BGP), Access Control Lists, Layer 2 Switching, Spanning Tree, and Packet Analysis.
- Experience with Cisco Switches and Palo Alto Firewalls required.
- A strong sense of urgency including self-governance on task priority.
- Must be willing to work shifts to cover a 24x7 operational environment.
Benefits
- Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
- Company provides short and long term disability plans.
- 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan.
- Comprehensive training and development program.
- 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network troubleshootingdevice configurationnetwork protocolsTCP/IProutingsubnettingRouting ProtocolsOSPFBGPPacket Analysis
Soft Skills
team playerwork under pressurewritten communicationoral communicationself-governancetask prioritysense of urgency
Certifications
Department of Defense Secret level security clearanceDoD Approved 8570 / 8140 OSCybersecurity certificationsCisco CertificationCCNACCNP