Senior Implementation Consultant

NEXGEN Asset Management

Senior Implementation Consultant delivering EAM solutions for utilities and public works agencies. Collaborating with clients throughout implementation lifecycle to ensure project success.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $105,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading requirements gathering workshops, configuring EAM platforms, and facilitating UAT sessions while ensuring alignment with client needs and project goals. Proficient in developing functional documentation and managing data migration processes within operational technology environments.

Highest-signal resume keywords

EAM Platform ConfigurationRequirements GatheringUAT FacilitationWorkflow DevelopmentData Migration Processes

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Requirements SpecificationsProcess Workflow DiagramsConfiguration Design RecordsUAT PlansAsset Management FrameworksFunctional DocumentationConfiguration TemplatesVisio Workflow DiagramsIntegration ContextsMaintenance Management

Soft Skills

FacilitationRelationship BuildingCollaborationProblem SolvingCommunication

Tools & Technologies

NEXGENIBM MaximoHxGN/Infor EAMCityworksAccelaBrightly

Industry Keywords

B2B SaaS ImplementationsUtilitiesPublic WorksFacilities ManagementAsset Lifecycle Practices

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead structured discovery workshops with client operational user groups to elicit, document, and validate functional requirements across all EAM platform modules.
Author User Requirements (UR) memoranda capturing validated requirements, configuration decisions, and client-approved scope; maintain requirements traceability throughout each engagement.
Analyze current-state and future-state business processes; develop Visio workflow diagrams documenting agreed processes for client review and sign-off.
Design and facilitate configuration workshops for each platform module; configure asset hierarchies, work order management, PM schedules, inspection forms, inventory structures, and role-based security models.
Provide best practice consulting throughout configuration, coordinating with the integrations team on requirements as applicable.
Facilitate UAT sessions across client user groups; manage the issue log through triage, resolution, retesting, and formal closure.
Guide clients through data migration and configuration template completion; review submitted data for errors and inconsistencies; coordinate with the data migration team to ensure alignment with system requirements.
Support end-user and administrator training readiness in coordination with the Education team; ensure the configured environment is stable and documented prior to training commencement.
Provide hands-on functional support during go-live cutover; monitor and triage post-go-live issues; author comprehensive handoff documentation at engagement close.
Build trusted advisory relationships with client functional leads and operational managers; partner with the Project Manager to keep functional deliverables aligned with project scope, schedule, and quality expectations.
Participate in lessons learned reviews and contribute to continuous improvement of configuration standards, workshop facilitation approaches, and UAT frameworks.

Requirements

What you’ll need

Bachelor’s degree in Information Systems/Management Information Systems, Engineering, Environmental Science/Management, Business Administration/Management, or a related field; equivalent practical experience considered.
4+ years of hands-on experience as a functional consultant, implementation consultant, or senior business analyst on enterprise B2B/SaaS implementations with direct responsibility for requirements gathering, workflow development, software configuration, and UAT facilitation.
Demonstrated experience with EAM, CMMS, or closely related operational technology platforms; familiarity with NEXGEN, IBM Maximo, HxGN/Infor EAM, Cityworks, Accela, or Brightly is a significant advantage.
Direct operational or technical experience in utilities (water/wastewater), public works, or facilities management strongly preferred, with working knowledge of maintenance management and asset lifecycle practices.
Proven track record leading structured requirements workshops and facilitating business process discussions with cross-functional stakeholder groups.
Experience authoring formal functional documentation: requirements specifications, process workflow diagrams, configuration design records, UAT plans, and handoff documentation.
Familiarity with data migration processes, including client data review, field mapping concepts, and data quality validation prior to system loading.
Working knowledge of integration contexts common in EAM implementations (GIS, SCADA, LIMS, AMI/AMR, ERP/financial) as they relate to functional configuration and workflow design.
Familiarity with asset management frameworks relevant to utilities and public sector clients preferred.
Willingness and ability to travel to client sites across the US up to approximately 20% of the time.

Benefits

Comp & perks

Flexible remote-first work environment with a supportive leadership culture and clear pathways for career development