Branch Operations Manager
NexaMotion Group
full-time
Posted on:
Location Type: Office
Location: West Mifflin • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee all aspects of branch operations and customer service, with a primary focus on delivering the NexaMotion Value Proposition to achieve profit goals.
- Manage warehouse operations, coordinate delivery and logistics, oversee inventory management, and ensure effective office support functions such as deposits, credit spreads, CODs, and reverse logistics.
- Achieve branch operations and profitability plan.
- Conduct review of branch P&L to ensure cost structure and profit optimization.
- Maintain an ongoing, effective relationship with key customers within the local market and maintain overall service standards for entire customer base.
- Implement operations best practices at assigned branch.
- Participate in annual budgeting process.
- Oversee cash management process between the Branch and the Regional Credit department; work with Regional Credit Manager to address local customer credit/collection issues.
- In conjunction with Regional Operations Manager, review location to ensure current facility is optimized with respect to customer service and delivery reach.
- Lead a team of ~5 employees, including warehouse employees and delivery drivers.
Requirements
- Bachelor’s degree with concentration in a business-related discipline preferred or equivalent work experience.
- Prior operations experience required.
- Ideally 3-5 years of managing teams in a warehouse or distribution center setting.
- Strategic thinking skills with strong business analytical skill sets.
- Excellent communication and people management skills, especially in regard to training and employee development.
- Proficiency in Microsoft Office suite.
- Demonstrated superlative leadership qualities with the ability to train and develop team members.
- Proven ability to work in a fast-paced environment while setting priorities, managing diversity of job responsibilities with effective organizational skills, and working within deadlines.
- Track record of successful P&L performance and a keen understanding of what drives profitability preferred.
Benefits
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementinventory managementlogistics coordinationP&L analysisbudgetingcash managementprofit optimizationwarehouse managementcustomer service managementstrategic thinking
Soft skills
leadershipcommunicationpeople managementtraining and developmentorganizational skillsanalytical skillsprioritizationadaptabilityteam managementrelationship management
Certifications
Bachelor’s degree in business-related discipline