NewVine Employment Group

Account Manager

• Identify and target high-potential national accounts (major distributors, chain smoke shops, CBD retailers, convenience/gas station networks).
• Craft tailored pitches highlighting our compliant portfolio’s innovation, quality, and velocity potential.
• Negotiate terms, onboard new partners, and leverage your existing book of business to open doors rapidly.
• Serve as the primary point of contact for key accounts, building deep relationships through regular check-ins, site visits, virtual calls, and proactive outreach.
• Conduct monthly/quarterly business reviews analyzing performance, setting joint goals, and securing commitments.
• Monitor inventory levels across key accounts to maintain low out-of-stock rates, forecast demand, and coordinate with operations and 3PL partners for seamless fulfillment.
• Drive adoption of the full hemp-compliant portfolio, customizing assortments for maximum placement.
• Execute promotional strategies including bundle pricing, buy gets, loyalty programs, and digital/in-store activations to boost velocity both online and on-shelf.
• Own HubSpot CRM for your accounts: maintain pipelines, forecasts, and detailed notes; perform data analysis; deliver insightful reports to leadership and accounts.

National Key Account Manager – Regulated CPG

Operations

• Project manage and coordinate all aspects of supply chain, logistics, and procurement to ensure timely and efficient operations.
• Collaborate with cross-functional teams on demand planning and cash flow forecasting to align with production needs and financial goals.
• Lead the end-to-end process for setting up new vendors, including vetting, contract negotiations, compliance checks, and integration into our systems (e.g., Acumatica ERP).
• Monitor inventory levels, track shipments, and resolve logistical issues.
• Support operational efficiency initiatives by analyzing processes, identifying bottlenecks, and recommending improvements in procurement and supply chain workflows.
• Create automations within ERP systems to enhance planning capabilities, such as demand forecasting and inventory management.
• Work within Google Sheets, our ERP (Acumatica), and project management platforms to streamline data handling and reporting.
• Utilize AI tools for generating insights and leveraging AI in day-to-day processes to optimize operations and decision-making.
• Prepare reports and dashboards on key metrics such as vendor performance, procurement costs, and supply chain timelines.
• Facilitate communication and collaboration among the operations team, ensuring alignment on priorities and deadlines.
• Assist in regulatory compliance efforts related to supply chain activities, adhering to industry standards for CPG, packaging, vaporization devices, supplements, and raw materials.
• Contribute to strategic projects, such as scaling production for new launches and expanding into new markets.

Operations Coordinator

Social Media Manager

• Develop and implement an annual social media strategy aligned with brand goals, product launches and regulatory requirements
• Produce high-quality, platform-appropriate content (copy, images, video, reels, stories) that educates, engages and converts
• Own day-to-day community engagement—respond to comments and messages, moderate conversations, and foster a positive brand community
• Plan, run and optimise paid and organic campaigns across channels (Instagram, Facebook, X, TikTok, LinkedIn where appropriate)
• Ensure all social content complies with South African regulations and platform policies for hemp and cannabis products; manage approvals and maintain audit-ready records
• Track KPIs, generate regular performance reports and translate insights into actionable recommendations to improve ROI and audience growth
• Work closely with product, sales, customer service and legal teams to align messaging, product launches and customer communications
• Identify, onboard and manage partnerships with creators and community partners in line with brand and compliance guidelines
• Stay current with social trends, platform features and industry best practices to keep our approach innovative and effective