Mortgage Processor II

Newtown Savings Bank

Mortgage Processor II at Newtown Savings Bank responsible for high-quality loan processing and managing loan pipelines. Delivering customer service and ensuring compliance with regulatory standards in a remote environment.

Posted 7/16/2026full-timeNewtown • Connecticut • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing residential mortgage loans while ensuring compliance with regulatory requirements and bank policies. Proficient in utilizing loan origination systems and fraud detection tools to maintain data integrity and deliver exceptional customer service.

Highest-signal resume keywords

Mortgage Lending ExperienceResidential Mortgage Underwriting ProcessEncompass ExperienceExcellent Communication SkillsKnowledge of State and Federal Lending Laws

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Documentation AnalysisAutomated Underwriting SystemsData Integrity MaintenanceFraud Detection ToolsMicrosoft ExcelMicrosoft Word

Soft Skills

Customer ServiceCritical ThinkingTime ManagementOrganizational SkillsSelf-Motivated

Tools & Technologies

DU – Fannie Mae Desktop UnderwriterFreddie Mac Loan Product AdvisorLoan Origination Systems

Industry Keywords

Truth-in-LendingRESPAHMDACRAReal Estate Lending Transactions

About the role

Key responsibilities & impact

Process residential mortgage loans across various programs in accordance with bank policies, procedures, and all regulatory requirements.
Deliver excellent customer service through proactive communication and collaboration with all internal teams and external customers.
Analyze loan files, including income, asset, and credit documentation, to ensure completeness and accuracy prior to submission.
Submit loan files through automated underwriting systems (DU – Fannie Mae Desktop Underwriter or Freddie Mac Loan Product Advisor).
Maintain accurate and complete data within the loan origination systems to ensure data integrity.
Utilize fraud detection tools to identify discrepancies and resolve issues in a timely manner
Act as a primary point of contact for borrowers, employers, appraisal management companies, and attorneys to obtain and clear outstanding conditions.
Maintain consistent follow-up to ensure all required documentation is received and conditions are cleared.
Monitor loan pipeline to meet service-level expectations and ensure timely progression from application through closing.
Collaborate closely with loan officers, underwriters, and closers to meet established deadlines and performance standards.
Demonstrate strong critical thinking skills by identifying potential risks or issues and escalating properly.
Thrive in a fast-paced, high-volume environment, while maintaining accuracy and attention to detail.
Exhibit strong time management and organizational skills to effectively prioritize and meet deadlines.
Support the bank’s community presence by participating in civic and community functions to promote business development opportunities.

Requirements

What you’ll need

College degree or High School diploma required with 2-4 years of mortgage lending experience.
Encompass experience is a plus.
Excellent communication skills; both written and verbal
Must be self-motivated and solution oriented.
Knowledge and understanding of the residential mortgage underwriting process and loan documentation.
Candidate must be familiar with state and federal laws governing real estate lending transactions. (Truth-in-Lending, RESPA, HMDA, CRA)
Microsoft Excel and Word skills required.

Benefits

Comp & perks

Full-time employees also receive a complete benefit package including a generous 401(k)
medical benefits
paid time off
short and long term disability programs