Fraud Analyst I

Newtown Savings Bank

Fraud Analyst I at Newtown Savings Bank, examining financial transactions for fraud and assisting with customer inquiries. Onsite in Newtown, with some remote work possible.

Posted 5/16/2026full-timeNewtown • Connecticut • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Monitors and analyzes daily fraud detection system(s) results in a timely manner
Reviews transactions and accounts flagged for suspicious activity, performs thorough research to detect potential fraud on assigned alerts, independently decisions potential fraud items and takes appropriate actions to mitigate loss
Monitors account/customer analysis when activity appears unusual, including but not limited to the following sources: monitoring solutions, reports, branch or other bank employee referrals, and other fraud detection sources
Identifies, documents and communicates emerging fraud trends
Supports continuous improvement of fraud detection and referral processes
Maintains accurate case records in accordance with internal policies/ procedures, regulatory requirements and quality standards
Provide support to branches regarding error resolution and assist dispute specialist as needed
Provides support to bank employees, primarily branch and Customer Service Center staff, relative to suspect activity and/or identified fraud
Responds in a timely and professional manner ensuring that responses are accurate and based on the Bank’s operating policies and procedures
Prepares check draft/forgery/fraud investigation postings, adjustment requests, etc
Complies with all applicable federal regulations and guidance
Responds to escalations from internal and/or external parties with urgency
Interacts regularly with other internal departments; performs appropriate actions required to mitigate losses and communicate with customers directly as needed while also providing a positive customer experience
Stays abreast of fraud trends, relevant regulations and compliance standards

Requirements

What you’ll need

Associates degree in business or equivalent experience (i.e. banking operations, fraud prevention/detection, retail banking, legal/compliance)
Minimum 1-3 years experience in financial services
Experience in Fraud/Financial Crimes strongly preferred
Working knowledge of current bank fraud investigative techniques and/or systems
Familiarity with Verafin and Centrix DTS solutions a plus
Strong analytical skills and instincts (e.g., recognizing suspicious activity, identifying when additional assessment is prudent and when escalation is appropriate)
Ability to research and perform routine analysis independently by assessing all available information
Critical thinking skills and ability to work independently to complete assigned responsibilities
Demonstrates effective time management skills ensuring time is used efficiently and productively
Excellent written/verbal communication skills
High degree of accuracy and attention to detail
Must be able to work collaboratively within the team as needed and to work cooperatively with other areas of the bank
Strong working knowledge of MS Office Suite.

Benefits

Comp & perks

Full time employees also receive a complete benefit package including a generous 401(k)
medical benefits
paid time off
short- and long-term disability programs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

fraud detectionfraud investigationbanking operationsfinancial crimesanalytical skillsresearch skillstime managementattention to detailcritical thinking

Soft Skills

communication skillscollaborationindependencecustomer serviceproblem-solving

Certifications

Associates degree in business