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Email Support Agent – Perfume Industry
Newstel WorldwideCustomer Support Agent managing customer inquiries in the perfume sector for Newstel Worldwide. Providing assistance on orders, payments, and delivery in a flexible work environment.
About the role
Key responsibilities & impact- You assist customers with inquiries about orders, payments, deliveries, and general concerns
- You use customer feedback to help develop new ideas to continuously improve the customer experience
Requirements
What you’ll need- Excellent German skills, both written and spoken
- Experience in customer service or handling email inquiries
- Communicative and courteous
- Technically proficient
- Valid work permit for Turkey
- Own computer or laptop available (at least for the first 2 months)
Benefits
Comp & perks- Remote work (home office)
- Attractive base salary (payment in EUR)
- Meal allowance
- Timely monthly payment
- Registration with SGK (Turkish social security)
- Dynamic, relaxed, and lively working environment that responds to employee needs
- Dedicated contact person for questions and concerns of any kind
- Structured onboarding and regular training
- A unique opportunity to make an impact at an innovative, growing company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicativecourteouscustomer serviceinquiry handling
Certifications
valid work permit