Customer Support

• Serve as first point of contact for client brand across phone, email, live chat, and social media
• Deliver empathetic, efficient customer service and resolve inquiries
• Support daily operational tasks such as supplier management and order processing
• Share insights to improve customer experience and internal tools
• Collaborate with team via Slack and with peers to meet targets
• Meet productivity, quality, and compliance targets

Customer Service Associate, French and English Speaker

Customer Support Representative

Customer Support, German Speakers

German Customer Support Specialist

Customer Experience Team Leader, Scandinavian Speaker