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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
benefits administrationleave administrationcompliance auditsOpen Enrollment management401(k) administrationvendor coordinationemployee benefits reportingHRIS platformsemployee file reviewsregulatory filings
Soft Skills
decision-makinginfluencinganalytical skillsorganizational skillscommunicationconfidentialityproblem-solvingcollaborationadaptabilitycustomer service
Tools & Technologies
ADPHRISemployee benefits systemscompliance management systemsreporting toolsdata management systemscommunication platformsvendor management systemsaudit softwareenrollment systems
Industry Keywords
ERISAACAHIPAAADAFMLACOBRAU.S. benefits practicesCanadian benefits practicesmulti-national organizationemployee records compliance
About the role
Key responsibilities & impact- Lead end-to-end administration of health, welfare, and retirement programs, including plan management, renewals, and ongoing operations.
- Manage and execute the annual Open Enrollment process, including system setup, employee communications, education, and reconciliation.
- Administer 401(k) and retirement programs, including enrollments, contributions, vendor coordination, and audit support.
- Partner with brokers and vendors to evaluate plan performance, resolve escalations, and recommend enhancements to offerings.
- Ensure compliance with federal, state, and company requirements related to benefits, leave, and employee records (e.g., ERISA, ACA, HIPAA, ADA, FMLA, COBRA).
- Conduct and support compliance audits, including I-9 audits, employee file reviews, and benefits-related reporting requirements.
- Manage required regulatory filings, notices, and documentation associated with employee benefits programs.
- Oversee administration of leave programs, including FMLA, state leaves, and company policies, ensuring compliance and a positive employee experience.
- Serve as the primary point of contact for employee benefits inquiries, providing guidance on plan options, eligibility, and issue resolution.
- Support onboarding and offboarding processes with a focus on benefits enrollment, transitions, and eligibility.
- Drive continuous improvement of benefits processes, documentation, and workflows to increase efficiency and scalability.
- Support HRIS-related initiatives and system integrations (e.g., ADP), ensuring accuracy and process consistency.
- Manage employment verifications and maintain strict confidentiality of sensitive employee data.
- Collaborate with HR, Finance, Legal, and external vendors to support benefits strategy and compliance initiatives.
- Provide insights and reporting to leadership on benefits trends, utilization, and compliance risks.
Requirements
What you’ll need- Minimum of 5 years of progressively responsible experience in benefits administration, HR operations, leave administration, or compliance
- Experience administering benefits programs in the U.S. and Canada, ideally within a multi-national organization
- Strong knowledge of U.S. and Canadian benefits practices and applicable employment regulations, including health, welfare, and retirement programs
- Experience managing annual Open Enrollment processes, retirement plans, and HRIS platforms such as ADP
- Ability to work effectively in fast-changing environments with strong decision-making, influencing, analytical, and organizational skills
- Ability to handle sensitive and confidential information with discretion