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NewRocket

Forward Deployed AI Engineer

NewRocket

Forward Deployed AI Engineer deploying AI-powered workflow solutions and automations within ServiceNow. Collaborating with clients to translate requirements into technical solutions and prototypes.

Posted 5/26/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AWSAzureCloudGoogle Cloud PlatformJavaScriptMicroservicesPythonServiceNowTypeScript

About the role

Key responsibilities & impact
  • Deploy and configure agentic AI workflows and AI-powered automations within client ServiceNow environments.
  • Translate customer business requirements into technical architectures and implementation plans.
  • Implement and integrate NewRocket Agent Packs and AI solutions into enterprise environments.
  • Work directly with customers to tailor AI solutions to their operational workflows and business processes.
  • Build demos, prototypes, and proof-of-concept implementations to validate AI-driven workflows with clients.
  • Rapidly iterate solutions with customers to refine AI-powered use cases.
  • Support implementation of AI orchestration, LLM integrations, and agentic decision models.
  • Develop integrations between ServiceNow, enterprise systems, APIs, and AI services.
  • Build supporting components such as scripts, microservices, automation logic, and integration services.
  • Implement integrations with AI platforms, APIs, and enterprise data sources.
  • Actively contribute to the development and evolution of NewRocket’s AI intellectual property and platforms.

Requirements

What you’ll need
  • 5–8+ years of experience in software engineering, systems integration, enterprise platforms, or automation systems.
  • Strong engineering foundation with experience in full-stack development, scripting, or enterprise integrations.
  • Experience working with AI / LLM technologies or AI-powered applications.
  • Experience operating in client-facing engineering or consulting roles.
  • Experience with cloud platforms such as AWS, Azure, or GCP.
  • Experience with languages such as: JavaScript / TypeScript, Python, or similar scripting languages.
  • Strong ability to communicate complex technical concepts to both technical and business stakeholders.

Benefits

Comp & perks
  • We Take Care of Our People
  • NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status.
  • For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
AI workflowsAI-powered automationsServiceNowNewRocket Agent PacksAI orchestrationLLM integrationsscriptingfull-stack developmententerprise integrationsAPIs
Soft Skills
communicationclient-facingconsultingcollaborationproblem-solving