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NewRocket

Global Strategist – ServiceNow HRSD

NewRocket

Global Strategist shaping ServiceNow HR solutions for clients and mentoring delivery teams through collaborative engagement. Focused on inclusive leadership and innovative service delivery.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies
ServiceNow

About the role

Key responsibilities & impact
  • Work with Solution and Platform Architects, Area Delivery Directors to define Deal solutions
  • Engage as Subject Matter Expert to advise clients
  • Provide input on strategic priorities, headcount planning, and talent development
  • Mentor and inspire teams to deliver innovative solutions
  • Partner with Strategy and Marketing to create content and ensure high-quality submissions to public events

Requirements

What you’ll need
  • 10 Years of experience in Professional Services or Consulting industry
  • Ideally have worked as an HR Practitioner in the workforce
  • 8 Years of experience in Delivery Management and people management, within the ServiceNow ecosystem
  • Experience with AI embedded in HR solutions
  • High-level techno functional architecture abilities.
  • Experience in Billable Utilization management
  • In depth understanding of the ServiceNow HRSD/Employee practice area
  • Understanding of AI in relation to HR operations and practices
  • Results-driven, objective, and growth-oriented
  • Strong strategic thinking and problem-solving skills
  • Strong written and verbal communication skills
  • Strong coaching and mentoring skills

Benefits

Comp & perks
  • Health insurance
  • Diversity and inclusion programs
  • Professional development opportunities
  • Work-life balance support
  • Inclusive work environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Delivery ManagementBillable Utilization managementTechno functional architectureAI in HR solutionsServiceNow ecosystemServiceNow HRSDEmployee practice area
Soft Skills
MentoringCoachingStrategic thinkingProblem-solvingResults-drivenObjectiveGrowth-orientedWritten communicationVerbal communication