Client Partner

• Drive Revenue Growth: Own and exceed a multi-million-dollar annual revenue target through expansion of existing services and introduction of new solutions.
• Cultivate Executive Relationships: Develop strong, trusted partnerships with C-suite stakeholders (CIO, COO, CRO, BU leaders) at top manufacturing accounts.
• Act as a Strategic Advisor: Understand client business objectives, challenges, and industry dynamics to craft transformation roadmaps powered by ServiceNow.
• Expand Account Footprint: Identify opportunities to grow share of wallet to 70%+ of the serviceable addressable market (SAM). Coordinate cross-functional teams to deliver value-added solutions.
• Ensure Client Value Realization: Partner with delivery teams to ensure projects achieve promised outcomes, fostering client satisfaction and long-term success.
• Support Strategic Pursuits: Partner with Account Executives in high-potential sales cycles, providing executive credibility and thought leadership.
• Translate Business to Technology: Articulate how ServiceNow enhances core manufacturing functions such as supply chain, shop floor operations, EAM, quality, and safety.
• Craft Industry Narratives: Shape value propositions and proposals that speak to the strategic business outcomes manufacturing leaders care about.
• Influence Go-To-Market Strategy: Collaborate with marketing and leadership to refine vertical strategy, identify market trends, and position NewRocket as a thought leader.

Client Partner – Manufacturing

Strategic Client Success Partner

HW Client Manager

Global Client Partner

Client Partner – Enterprise Platform Sales

AVP – Client Partner