Account Partner – Data Cloud Basics
Veeva Systems
Cloud
Client Partner – Manufacturing
NewRocket
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
GoServiceNow
About the role
- Drive Revenue Growth: Own and exceed a multi-million-dollar annual revenue target through expansion of existing services and introduction of new solutions.
- Cultivate Executive Relationships: Develop strong, trusted partnerships with C-suite stakeholders (CIO, COO, CRO, BU leaders) at top manufacturing accounts.
- Act as a Strategic Advisor: Understand client business objectives, challenges, and industry dynamics to craft transformation roadmaps powered by ServiceNow.
- Expand Account Footprint: Identify opportunities to grow share of wallet to 70%+ of the serviceable addressable market (SAM). Coordinate cross-functional teams to deliver value-added solutions.
- Ensure Client Value Realization: Partner with delivery teams to ensure projects achieve promised outcomes, fostering client satisfaction and long-term success.
- Support Strategic Pursuits: Partner with Account Executives in high-potential sales cycles, providing executive credibility and thought leadership.
- Translate Business to Technology: Articulate how ServiceNow enhances core manufacturing functions such as supply chain, shop floor operations, EAM, quality, and safety.
- Craft Industry Narratives: Shape value propositions and proposals that speak to the strategic business outcomes manufacturing leaders care about.
- Influence Go-To-Market Strategy: Collaborate with marketing and leadership to refine vertical strategy, identify market trends, and position NewRocket as a thought leader.
Requirements
- 15+ years of combined experience in or consulting for the manufacturing industry.
- 5+ years in a senior leadership role (e.g., VP Operations, VP Supply Chain, Plant Director) or as a Principal-level consultant at a top-tier firm (Big 4 or equivalent).
- Proven success leading digital transformation, business process re-engineering, or technology modernization initiatives.
- Deep knowledge of manufacturing operations, supply chain optimization, Industry 4.0, and digital supply chain practices.
- Experience with ServiceNow, either as a customer, program sponsor, or consulting leader.
- Exceptional executive presence, communication, and storytelling abilities.
- Recognized thought leadership in manufacturing (publications, conference speaking, or equivalent).
Benefits
- Travel: Up to 50%
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital transformationbusiness process re-engineeringtechnology modernizationsupply chain optimizationIndustry 4.0digital supply chain practices
Soft skills
executive presencecommunicationstorytellingstrategic advisingrelationship building
