Newrez LLC

Business Analyst – Default Systems and Support

Newrez LLC

full-time

Posted on:

Location Type: Office

Location: Tempe • Arizona, Texas • 🇺🇸 United States

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Job Level

Junior

Tech Stack

PythonSQLTableau

About the role

  • The Business Analyst - Default Systems & Support will play a key role in the support of various department in default, including Foreclosure, Bankruptcy, Property Preservation, and Post-Foreclosure.
  • The Business Analyst- Default Systems & Support’s primary objective is to optimize the utilization of key business workflow software such as Black Knight LoanSphere, Tableau, and other various workflow systems.
  • The Business Analyst- Default Systems & Support will analyze system configuration and existing business rules, gather requirements from the business unit, and design and help implement solutions including workflow changes and automation.
  • Collaborate with the business unit, IT business partners, other internal departments, and external firms to optimize system utilization.
  • Create reports and assist the business units with ad hoc data.
  • Proactively analyze and identify system enhancements to streamline workflow processes and improve efficiencies.
  • Manage a project list, analyze appropriate prioritization based on cost benefit analysis, and conduct prioritization meetings with business unit management team.
  • Create and clearly communicate detailed technical requirements to IT partners as well as to non-technical team members and management.
  • Development of process flows, job aids, and procedures relative to foreclosure, bankruptcy, property preservation, and post-foreclosure processes.
  • Act as a subject matter expert for system troubleshooting and running and creating oversight reporting as well as implementing system enhancements.
  • Create, manage, and oversee ongoing enhancements of automation relative to default workflows systems.
  • Performs additional projects and duties as assigned by supervisor.

Requirements

  • Bachelor’s Degree in technical, quantitative, or analytical discipline preferred.
  • 1+ years’ experience in mortgage or default servicing preferred.
  • Demonstrated analytical and business communication skills.
  • Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
  • Strong skills in Excel (charts, formulas, pivots) or other data manipulation software
  • 1+ years of experience with Microsoft SQL
  • Fast learner – able to assimilate new ideas and thrive in a fast-paced environment.
  • Experience with Tableau is a plus.
  • Prior work experience with BlackKnight LoanSphere is a plus.
  • Python programming experience preferred.
  • Visio and process documentation experience preferred.
Benefits
  • Medical, dental, and vision insurance
  • Health Savings Account with employer contribution
  • 401(k) Retirement plan with employer match
  • Paid Maternity Leave/Parental Bonding Leave
  • Pet insurance
  • Adoption Assistance
  • Tuition reimbursement
  • Employee Loan Program
  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
  • Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisbusiness communicationExcelMicrosoft SQLPythonTableauprocess documentationworkflow automationsystem configurationcost benefit analysis
Soft skills
analytical skillsattention to detailmulti-taskingability to work under pressurecollaborative skillsfast learnercommunication skillsproblem-solvingorganizational skillstime management