Senior ResWare Administrator

Newrez LLC

Sr ResWare Administrator managing the ResWare platform and integrations for Newrez. Leading advanced configuration and cross-functional optimization initiatives with strategic business alignment.

Posted 4/23/2026full-timeRemote • Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $90,200 - $158,040 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary ResWare platform owner.
Administer and maintain the ResWare platform at an advanced level.
Configure and manage file types, products, milestones, automation rules, and task management.
Lead system design reviews and establish configuration standards.
Architect, implement, and manage complex integrations with third-party vendors.
Own the vendor relationship for Qualia/ResWare support.
Proactively monitor integration health and develop contingency plans.
Lead process improvement initiatives by identifying and implementing automation solutions.
Ensure accuracy, consistency, and integrity of data across the platform.
Mentor and guide junior ResWare administrators; develop advanced user training programs.

Requirements

What you’ll need

High School Diploma or equivalent required.
Bachelor’s degree in Business, Information Systems, or equivalent experience preferred.
5+ years of hands-on ResWare administration experience required; 2+ years in a senior or lead capacity strongly preferred.
Deep expertise in title, escrow, and/or mortgage lender services operations.
Advanced experience designing and configuring complex workflows, business rules, and system automation within ResWare.
Demonstrated experience leading cross-functional initiatives and influencing stakeholders at all levels.
Proven ability to architect and maintain ResWare integrations with vendors, underwriters, lenders, and accounting systems.
Strong analytical, troubleshooting, and problem-solving skills.
Experience with regulatory and compliance requirements in mortgage lending and settlement services.
Excellent communication skills with both technical and non-technical audiences.

Benefits

Comp & perks

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
Newrez Employee Emergency and Disaster Fund
1 company-paid Volunteer Time Off day
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ResWare administrationsystem designworkflow configurationbusiness rules configurationsystem automationintegration architecturedata integrity managementautomation solutions implementationtroubleshootingproblem-solving

Soft Skills

leadershipmentoringcommunicationcross-functional collaborationstakeholder influenceanalytical skillsprocess improvement

Certifications

High School DiplomaBachelor’s degree in BusinessBachelor’s degree in Information Systems