Mortgage Insurance Claims Specialist II
Newrez LLC
full-time
Posted on:
Location Type: Office
Location: Fort Washington • Pennsylvania • Texas • United States
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About the role
- Responsible for timely and accurate claims filing, as well as the compilation of complete claims packages
- Review and monitor timelines for claim due dates and other claim related deliverables
- Perform a forensic review of servicing from date of default to claim filing to determine key data elements and claimable expenses to maximize recovery of losses and incentives
- Review all servicing notes, monthly servicing reporting, timelines, supporting document, and claims detail to ensure all documentation is accurate and sufficient
- Monitor and communicate servicing updates as required to maintain claim eligibility and adherence to guidelines
- Perform post-sale servicing functions as required by the guidelines for MI, investor, and HUD/VA/USDA including responding accurately and timely to requests for information and documentation
- Research and resolve issues that arise as a part of the post-sale and claim timelines
- Reconcile claims proceeds and file supplemental claims as needed, and track deferments
- Effectively manage time-dependent deliverables for multiple claim types
- Identify trends affecting efficiency, quality, and accuracy of claims
- Assist in the completion of special and seasonal projects, such as audit or year-end
- Perform other duties as assigned by management.
Requirements
- High School Diploma or equivalent required
- College degree preferred
- 3+ years’ claims filing experience is required
- Default-related mortgage servicing experience is required
- Knowledge of FHA/VA/USDA default servicing guidelines required
- Proficient in Microsoft Office including, Outlook, Word, and Excel
- Proven or other Claim System experience preferred
- Familiar with GSE and government loan servicing guidelines
- Experience reviewing processes, reports, and/or documents with a strong attention to detail
- Ability to develop strong working relationships with key stakeholders, vendors, and peers
- Excellent problem resolution and organizational skills
- Excellent interpersonal and communication skills, written and verbal
- Self-motivated with ability to work under timelines without direct supervision.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
- Adoption Assistance
- Tuition & Certification reimbursement
- Employee Mortgage Loan Program
- The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
- Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
- 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
- Matching Gifts Program - dollar-for-dollar up to $1,000
- Access to grants, nonprofit resources, and volunteer opportunities
- More than $6,000,000 donated since 2020
- 1 in 5 employees participates in at least one Employee Resource Group (ERG)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims filingforensic reviewdata analysisreconciliationpost-sale servicingauditattention to detailproblem resolutionorganizational skillstime management
Soft Skills
interpersonal skillscommunication skillsself-motivatedrelationship buildingteam collaborationadaptabilitycritical thinkinginitiativeconflict resolutionindependence