Collaborate with the business unit, IT business partners, other internal departments, and external firms to optimize system utilization
Create reports and assist the business units with ad hoc data
Proactively analyze and identify system enhancements to streamline workflow processes and improve efficiencies
Manage a project list, analyze appropriate prioritization based on cost benefit analysis, and conduct prioritization meetings with business unit management team
Create and clearly communicate detailed technical requirements to IT partners as well as to non-technical team members and management
Development of process flows, job aids, and procedures relative to foreclosure, bankruptcy, property preservation, and post-foreclosure processes
Act as a subject matter expert for system troubleshooting and running and creating oversight reporting as well as implementing system enhancements
Performs additional projects and duties as assigned by supervisor
Create, manage, and oversee ongoing enhancements of automation relative to default workflows systems
Requirements
Bachelor’s Degree in technical, quantitative, or analytical discipline preferred
1+ years’ experience in mortgage or default servicing preferred
Demonstrated analytical and business communication skills
Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment
Strong skills in Excel (charts, formulas, pivots) or other data manipulation software
1+ years of experience with Microsoft SQL
Fast learner – able to assimilate new ideas and thrive in a fast-paced environment
Experience with Tableau is a plus
Prior work experience with BlackKnight LoanSphere is a plus
Python programming experience preferred
Visio and process documentation experience preferred
Benefits
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund
1 Volunteer Time Off (VTO) day
Employee Matching Gifts Program
Newrez Grants Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.