Newrez LLC

Learning Consultant – Mortgage

Newrez LLC

full-time

Posted on:

Location Type: Office

Location: Fort Washington • Arizona, Pennsylvania, Texas, Washington • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Facilitate learning via classroom instruction and webinars; incorporate a variety of presentation methods and applications to accommodate adult learning styles.
  • Deliver new hire training and other departmental training programs; provide creative, effective classroom and web-based instruction throughout the organization.
  • Manage classroom environment, analyze results, and identify gaps in training needs.
  • Develop leader and participant guides, job aids, training curriculum and other required coursework that is clear, concise, and accurate.
  • Conduct comprehensive needs analysis to ensure that training fulfills the needs and objectives of the company.
  • Design exercises, instructional activities and training assessments that reinforce learning.
  • Partner with Subject Matter Experts (SME’s) to create and revise departmental procedures through process mapping.
  • Explore new ideas for improved workflow and automation enhancements.
  • Support departmental initiatives and identity ways to enhance training effectiveness.
  • Contribute to the overall success of the Training Dept. by identifying ways to continuously improve the learning process.
  • Performs related duties as assigned by supervisor.

Requirements

  • Minimum two (2) to five (5) years of mortgage sales and/or operations experience.
  • Experience in multiple channels a plus.
  • Minimum two (2) to five (5) years of professional training and classroom facilitation.
  • Experience with creating and delivering educational materials and training programs designed to help individuals prepare for and pass the "SAFE" (Secure Act Enforcement) mortgage loan originator licensing exam preferred.
  • Exceptional facilitation, presentation, and listening skills.
  • Understand adult learning principles and other learning theories and practices.
  • Ability to use creative and effective instructional design techniques to deliver high-class training.
  • Excellent verbal and written communication skills, attentive to details
  • Highly proficient in time management, organization, planning, and prioritization
  • Strong ability to perform at a high-level with a high-performance team.
  • Proven initiative, positive attitude, team oriented, self-motivated, and highly enthusiastic
  • Ability to manage changing priorities, meet deadlines and adapt to a changing business environment.
  • Strong interpersonal skills and ability to establish rapport.
  • Strong ability to forge partnerships and lasting relationships with internal business clients.
  • Committed to excellence, has strong work ethics, and takes pride in their work.
  • Proficient in Microsoft Office Suite - Word, Excel, PowerPoint, Publisher, Outlook
  • Familiar with web-based media, eLearning
Benefits
  • Medical, dental, and vision insurance
  • Health Savings Account with employer contribution
  • 401(k) Retirement plan with employer match
  • Paid Maternity Leave/Parental Bonding Leave
  • Pet insurance
  • Adoption Assistance
  • Tuition reimbursement
  • Employee Loan Program
  • The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
  • Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
  • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
  • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
  • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
training curriculum developmentinstructional designneeds analysisfacilitationpresentation skillseducational material creationtraining assessment designprocess mappingadult learning principlesSAFE mortgage loan originator licensing exam preparation
Soft skills
communication skillstime managementorganizationplanningprioritizationinterpersonal skillsteam orientationinitiativeadaptabilityattention to detail