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Senior Account Manager – Life Sciences
NewfrontSenior Account Manager handling property and casualty clients in Life Sciences at Newfront. Responsible for client relationships and service strategy in a remote role.
About the role
Key responsibilities & impact- Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact.
- Independently prepare for, plan and conduct client meetings.
- Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
- Provide strategic management new and renewal business risk identification and program design (including contract and claims history review.)
- Participate in prospecting activities to both identify and close new business.
- Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.
- Participate in carrier activities.
- Perform as team or subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
- Perform thorough contract reviews for clients.
- Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
- May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
- Other tasks, duties or special projects as assigned.
- Requires seasonal or intermittent travelling to visit clients and prospects.
Requirements
What you’ll need- Minimum of 5+ years of Property and Casualty insurance experience is required.
- In-Depth Knowledge of Life Science, Biotechnology, Digital Healthcare and/or Telemedicine industry verticals highly preferred.
- Exceptional communicator with advanced skills in written, verbal, and presentation formats, including public speaking.
- Proven excellence in customer service, exhibiting the highest standards of professionalism, diplomacy, and tact.
- Strategic relationship builder, trusted to foster and maintain strong partnerships with stakeholders at all levels.
- Advanced proficiency in Microsoft Office and a demonstrated ability to quickly master and leverage new technologies.
- Highly resourceful and proactive, with a strong track record of initiative, creative problem-solving, and driving process improvements.
- Effective team leader with a history of successfully training, delegating, and delivering constructive feedback to enhance team performance.
- Agile and adaptable, consistently responding to dynamic environments while proactively addressing issues and client needs.
- Outstanding organizational and time management capabilities — skilled at prioritizing tasks, managing multiple projects, and consistently meeting deadlines in fast-paced settings.
- Visionary project planner, recognized for expertise in strategic planning and continuous process optimization.
- Resident Property and Casualty Insurance License is required.
Benefits
Comp & perks- a flexible work environment
- world-class service and tailored solutions
- opportunities to visit clients, prospects and insurers
- comprehensive medical and financial benefits
- an inclusive workplace environment
- 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Property and Casualty insurancecontract reviewdatabase file managementRFP preparationprogram designrisk identificationpresentation skillsprocess improvementsstrategic planningproject planning
Soft Skills
exceptional communicationcustomer servicerelationship buildingteam leadershipinitiativecreative problem-solvingorganizational skillstime managementadaptabilityproactivity
Certifications
Resident Property and Casualty Insurance License