Senior Account Manager – Life Sciences

Newfront

Senior Account Manager handling property and casualty clients in Life Sciences at Newfront. Responsible for client relationships and service strategy in a remote role.

Posted 5/26/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $77,100 - $120,500 per yearWebsite

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Hard Skills

Property and Casualty insurancecontract reviewdatabase file managementRFP preparationprogram designrisk identificationpresentation skillsprocess improvementsstrategic planningproject planning

Soft Skills

exceptional communicationcustomer servicerelationship buildingteam leadershipinitiativecreative problem-solvingorganizational skillstime managementadaptabilityproactivity

Tools & Technologies

Microsoft Officeagency management systems

Certifications & Qualifications

Resident Property and Casualty Insurance License

Industry Keywords

Life ScienceBiotechnologyDigital HealthcareTelemedicineclient advocacystakeholder managementservice strategymarket accountsclient meetingscarrier activities

About the role

Key responsibilities & impact

Manage client relationships and develop team service strategy, plan and processes to meet client needs. Provide client advocacy as primary point of contact.
Independently prepare for, plan and conduct client meetings.
Manage preparation of new business RFP’s; market new and renewal accounts; develop and manage service calendars and prepare presentations for new clients.
Provide strategic management new and renewal business risk identification and program design (including contract and claims history review.)
Participate in prospecting activities to both identify and close new business.
Partner with production teams to establish and maintain aligned service offerings and delivery of client needs.
Participate in carrier activities.
Perform as team or subject matter expert and advanced resource. Keep abreast of industry trends, changing markets, reviewing and mastering new or evolving specializations, policies or products.
Perform thorough contract reviews for clients.
Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
Other tasks, duties or special projects as assigned.
Requires seasonal or intermittent travelling to visit clients and prospects.

Requirements

What you’ll need

Minimum of 5+ years of Property and Casualty insurance experience is required.
In-Depth Knowledge of Life Science, Biotechnology, Digital Healthcare and/or Telemedicine industry verticals highly preferred.
Exceptional communicator with advanced skills in written, verbal, and presentation formats, including public speaking.
Proven excellence in customer service, exhibiting the highest standards of professionalism, diplomacy, and tact.
Strategic relationship builder, trusted to foster and maintain strong partnerships with stakeholders at all levels.
Advanced proficiency in Microsoft Office and a demonstrated ability to quickly master and leverage new technologies.
Highly resourceful and proactive, with a strong track record of initiative, creative problem-solving, and driving process improvements.
Effective team leader with a history of successfully training, delegating, and delivering constructive feedback to enhance team performance.
Agile and adaptable, consistently responding to dynamic environments while proactively addressing issues and client needs.
Outstanding organizational and time management capabilities — skilled at prioritizing tasks, managing multiple projects, and consistently meeting deadlines in fast-paced settings.
Visionary project planner, recognized for expertise in strategic planning and continuous process optimization.
Resident Property and Casualty Insurance License is required.

Benefits

Comp & perks

a flexible work environment
world-class service and tailored solutions
opportunities to visit clients, prospects and insurers
comprehensive medical and financial benefits
an inclusive workplace environment
401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave