Manage end to end payroll processing for 5 to 7 high-touch, complex, multi-state clients accurately and according to their respective payroll cycles.
Manage benefits administration tasks on behalf of client including audit and review of data to ensure accuracy. Audit all payroll related transactions to ensure accurate and timely processing.
Support HR Consultant's on client projects and deliverables such as new hire onboarding, offboarding, benefits administration, etc.
Process new state and local tax registrations.
Provide second tier review for payrolls processed by HR Associates as necessary.
Provide back-up to HR Consultants as needed.
Other duties and responsibilities may be assigned.
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

Minimum of 5 years of work experience is required.
Payroll and benefits administration experience is required.
Experience with ADP WFN and Paylocity is required.
Excellent communication skills: written, public speaking and presentation preparation.
Exceptional telephone/video etiquette for customer service environment, professionalism and tact.
Proficient knowledge and use of Microsoft Office and intermediate complexities of features.
Proficient knowledge and ability to learn and implement Newfront Client technology systems.
Ability to be resourceful, take initiative, solve problems and offer solutions.
Works well with others in a fast-paced environment and be responsive to co-workers and colleagues. Ability to train and give feedback.
Adaptability and flexibility to respond to client and team needs.
Excellent time management skills and ability to manage competing priorities and high volumes.
Ability to learn and adopt use of technology systems and software applications.
Capability to multi-task, understand urgency and deal with changing priorities and deadlines.
Competence to review client deliverables to ensure accuracy.
Ability to forge relationships and build trust with clients, team and carriers.
CPP is preferred.

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payroll processingbenefits administrationtax registrationsdata auditingclient onboardingclient offboardingproblem solvingtime managementmulti-taskingaccuracy review

Soft Skills

communicationcustomer serviceprofessionalismadaptabilityflexibilityteamworkinitiativeresourcefulnessfeedbackrelationship building

Certifications

CPP