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Principal Product Manager, Agentic Experiences
Newfold DigitalPrincipal Product Manager connecting Bluehost’s AI agents across portal, APIs, MCP, and third-party channels. Defining unified experiences for small businesses growing online.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in product management with a focus on API and platform products, ensuring alignment across cross-functional teams while driving customer engagement and satisfaction. Proficient in defining metrics for success and managing the customer journey through agentic capabilities.
Highest-signal resume keywords
10+ Years In Product ManagementAPI And Platform Product JudgmentTechnical Fluency In LLM OrchestrationExperience With Customer-Facing ExperiencesStrong Written Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
LLM OrchestrationTool And Function CallingMCPRAGContext StrategyMetrics DefinitionTask Success MetricsVersioningDeveloper ExperienceAgent Evaluation
Soft Skills
Ability To Align Senior StakeholdersBias To Ship
Tools & Technologies
APIsMCP ServersAgent Evaluation Tooling
Industry Keywords
Ecosystem ProductsCustomer JourneyWeb PresenceSMB SaaSE-Commerce
About the role
Key responsibilities & impact- Define the end-to-end model for how agents are discovered, invoked, handed off between, and held accountable to customers
- Own shared agentic primitives including identity and permissions, context and memory, intent routing, hand-off and escalation, human-in-the-loop approval, transparency and traceability, guardrails, and fallback
- Translate internally owned agents into a single coherent customer narrative and own the customer journey across agents
- Set the strategy for exposing agentic capabilities across the customer portal, APIs, MCP servers, connectors, and channels
- Establish shared patterns, quality bars, interaction standards, and review mechanisms for independently shipped agents
- Define metrics for task success, completion, hand-off, containment, time-to-value, trust, intervention, conversion, attach, and retention
- Build the multi-quarter roadmap for the connective layer
- Drive alignment across product, engineering, data, design, care, and marketing
- Partner closely with Data & Personalization on context and customer signals
Requirements
What you’ll need- 10+ years in product management
- Significant experience with platform, API, or ecosystem products and customer-facing experiences
- Shipped both platform/API/ecosystem products and customer-facing experiences
- Demonstrated ownership of an AI or agentic product surface in production with real users and accountability for outcomes
- Technical fluency in LLM orchestration, tool and function calling, MCP, RAG, context strategy, evaluations, latency, cost trade-offs, and failure modes
- API and platform product judgment, including interface contracts, versioning, permissions, and developer experience
- Ability to align senior stakeholders across a matrixed, product-led organization
- Strong written communication
- Bias to ship
- Nice to have: experience in hosting, domains, web presence, SMB SaaS, or e-commerce
- Nice to have: experience with agent evaluation and observability tooling
- Nice to have: experience building or publishing MCP servers or public developer platforms
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Newfold Digital Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2021 💼 Consulting 📣 Marketing 📦 Logistics 💰 Venture Round on 2021-01 Consulting
- Marketing
- Logistics Newfold Digital is a leading web presence solutions provider serving millions of small-to-medium businesses globally. Through its portfolio of brands, including Bluehost, CrazyDomains, HostGator, Network Solutions, Register. com, Web. com, and many others, Newfold Digital helps customers of all sizes build a digital presence that delivers results and adds value to businesses. With extensive product offerings such as domains, website builders, hosting, security, online marketing, professional website design, and SEO services, along with personalized support, Newfold Digital collaborates with its customers to meet their online presence needs. Principal Product Manager, Agentic Experiences Job not on LinkedIn 🔥 0 minutes ago 🇺🇸 United States – Remote 💵 $150k - $190k / year ⏰ Full Time 🔴 Lead ✅ Product Manager 🦅 H1B Visa Sponsor Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Define the end-to-end model for how agents are discovered, invoked, handed off between, and held accountable to customers
- Own shared agentic primitives including identity and permissions, context and memory, intent routing, hand-off and escalation, human-in-the-loop approval, transparency and traceability, guardrails, and fallback
- Translate internally owned agents into a single coherent customer narrative and own the customer journey across agents
- Set the strategy for exposing agentic capabilities across the customer portal, APIs, MCP servers, connectors, and channels
- Establish shared patterns, quality bars, interaction standards, and review mechanisms for independently shipped agents
- Define metrics for task success, completion, hand-off, containment, time-to-value, trust, intervention, conversion, attach, and retention
- Build the multi-quarter roadmap for the connective layer
- Drive alignment across product, engineering, data, design, care, and marketing
- Partner closely with Data & Personalization on context and customer signals 🎯 Requirements
- 10+ years in product management
- Significant experience with platform, API, or ecosystem products and customer-facing experiences
- Shipped both platform/API/ecosystem products and customer-facing experiences
- Demonstrated ownership of an AI or agentic product surface in production with real users and accountability for outcomes
- Technical fluency in LLM orchestration, tool and function calling, MCP, RAG, context strategy, evaluations, latency, cost trade-offs, and failure modes
- API and platform product judgment, including interface contracts, versioning, permissions, and developer experience
- Ability to align senior stakeholders across a matrixed, product-led organization
- Strong written communication
- Bias to ship
- Nice to have: experience in hosting, domains, web presence, SMB SaaS, or e-commerce
- Nice to have: experience with agent evaluation and observability tooling
- Nice to have: experience building or publishing MCP servers or public developer platforms Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Product Management Director 🔥 49 minutes ago Empower 10,000+ employees 💸 Finance 💳 Fintech 👥 B2C Website LinkedIn All Job Openings Product Management Director advancing Empower’s financial products and customer tools. Setting strategy, roadmaps, KPIs, and execution plans with Workplace Solutions and Personal Wealth leaders. 🇺🇸 United States – Remote 💵 $138k - $200.1k / year ⏰ Full Time 🔴 Lead ✅ Product Manager 🦅 H1B Visa Sponsor Staff Product Manager, Growth 🔥 1 hour ago Talkiatry 501 - 1000 🏥 Healthcare 👥 B2C Website LinkedIn All Job Openings Staff Product Manager improving Start-to-Visit and broader growth funnels for Talkiatry’s nationwide mental healthcare platform. Leading experimentation, analytics, and cross-functional growth initiatives. 🇺🇸 United States – Remote 💵 $180k - $225k / year ⏰ Full Time 🔴 Lead ✅ Product Manager Principal Product Manager – Conversational AI 🔥 2 hours ago Hopper 201 - 500 🏨 Hospitality 📦 Logistics ✈️ Travel Website LinkedIn All Job Openings Principal Product Manager shaping Hopper’s conversational AI assistant for travel brands and enterprises. Owning agent roadmap, UX, prototypes, partner requirements, and quality metrics across chat and voice. 🇺🇸 United States – Remote 💵 $200k - $250k / year 💰 $96M Venture Round on 2022-11 ⏰ Full Time 🔴 Lead ✅ Product Manager 🦅 H1B Visa Sponsor Principal Product Manager – Conversational AI 🔥 2 hours ago Hopper 201 - 500 🏨 Hospitality 📦 Logistics ✈️ Travel Website LinkedIn All Job Openings Principal Product Manager owning Hopper’s conversational AI travel assistant for chat and voice. Shaping partner experiences, agent behavior, prototypes, and quality standards. 🇺🇸 United States – Remote 💰 $96M Venture Round on 2022-11 ⏰ Full Time 🔴 Lead ✅ Product Manager 🦅 H1B Visa Sponsor Principal Product Manager, Augmented Memory Grid 🔥 2 hours ago WEKA 201 - 500 🤖 Artificial Intelligence 🏢 Enterprise 🤝 B2B Website LinkedIn All Job Openings Principal Product Manager owning AMG, WEKA’s AI inference infrastructure product. Defining roadmaps, benchmarks, and enterprise integrations across GPUs, networking, and storage. 🇺🇸 United States – Remote 💰 $140M Series E - WEKA on 2024-05 ⏰ Full Time 🔴 Lead ✅ Product Manager View More Product Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs