Newfold Digital

Director, Product & Customer Lifecycle Marketing

Newfold Digital

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

About the role

  • Manage and mentor a team of Product Marketers and Lifecycle Marketers
  • Partner with Analytics to refine customer segmentation using 1st- and 3rd-party data
  • Collaborate with Finance, Product, and eComm teams to test and refine offer strategies
  • Define positioning, value proposition, messaging frameworks, and more for go-to-market strategy
  • Oversee omni-channel lifecycle journeys to deepen customer relationships and feature utilization
  • Partner closely with Acquisition, eCommerce/Web, Analytics, and Product Management to ensure collective output delivers measurable impact
  • Own a holistic view of cross-sell revenue and its contribution to long-term business growth
  • Own KPIs across adoption, retention, churn reduction, cross-sell revenue, NPS, and lifetime value

Requirements

  • 10+ years of experience in Product Marketing, Lifecycle Marketing, or Growth Marketing with 5+ in leadership roles
  • Track record of driving measurable impact on adoption, retention, and revenue growth
  • Experience using 1st- and 3rd-party data to build robust segmentation frameworks
  • Strong grasp of pricing and packaging strategy, with the ability to balance growth and ROI
  • Exceptional leadership and cross-functional influence skills.
Benefits
  • Health Insurance options (HSA, Medical, Dental, Vision)
  • Matching 401K
  • Life/AD&D/STD/LTD
  • Tuition Reimbursement
  • LinkedIn Learning
  • Pet Insurance
  • Generous Vacation policy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product MarketingLifecycle MarketingGrowth Marketingcustomer segmentationpricing strategypackaging strategyKPI managementcross-sell revenueNPSlifetime value
Soft skills
leadershipmentoringcross-functional influencecollaborationcommunication
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