Newfire Global Partners

Senior UX Designer

Newfire Global Partners

full-time

Posted on:

Location Type: Remote

Location: Croatia

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Job Level

Senior

About the role

  • Design & Research
  • Lead design for complex enterprise healthcare applications serving multiple user roles — clinicians, coordinators, administrators, and patients
  • Partner with our UX Research team to plan and conduct user interviews, usability tests, and observational studies; translate findings into design direction
  • Prototype at appropriate fidelity — from rough concept sketches to high-fidelity, dev-ready specs — depending on what the team needs to learn next
  • Contribute to and help maintain design systems that ensure consistency and accessibility across the product
  • Navigate the regulatory and compliance constraints of healthcare (HIPAA, clinical workflows, enterprise security, accessibility) while keeping the user at the center
  • Collaboration & Influence
  • Build working relationships with product managers, engineering leads, and client stakeholders — and manage those relationships with confidence, not just compliance
  • Present design concepts and research findings to client leadership; frame design rationale in terms of user impact and business outcomes
  • Give and receive specific, actionable critique in a team that treats feedback as a normal, ongoing practice
  • Push back on briefs that haven't been thought through — and bring a reframe alongside the pushback
  • Practice & Culture
  • Contribute to the evolution of our team's methods, processes, and shared standards — identifying gaps and proposing improvements
  • Experiment with AI-assisted design and research tools thoughtfully and share what you learn with the team
  • Mentor and support junior designers as the team grows

Requirements

  • 3–6 years of UX design experience with a strong portfolio demonstrating complex, multi-role enterprise software
  • Proven track record of applying user research to shape — not just validate — design decisions
  • Experience in healthcare, regulated industries, or other high-complexity domains strongly preferred
  • Comfortable working in embedded, long-term client relationships alongside product and engineering teams
  • Experience with distributed and remote-first team collaboration
  • Fluent in Figma and comfortable across a range of prototyping and facilitation tools (Miro, Whimsical, etc.)
  • Able to design across the full spectrum — from service blueprints and journey maps to detailed interaction specifications
  • Strong communicator who can present work clearly to non-designers, including executive audiences
  • Accessible-by-default design sensibility; WCAG familiarity a plus
  • Curious about how healthcare systems actually work — and energized by the challenge of making them better
  • Proactive: you bring a proposed solution alongside every problem you surface
  • Resilient in ambiguous, fast-moving project environments
  • Growth mindset; actively seeks and applies feedback
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designuser researchprototypingservice blueprintsjourney mapsinteraction specificationsdesign systemsaccessibilityAI-assisted designhealthcare applications
Soft Skills
collaborationcommunicationmentoringproactive problem-solvingresiliencegrowth mindsetcritiqueinfluencerelationship managementcuriosity