Senior Business Analyst
Newfire Global Partners
full-time
Posted on:
Location Type: Remote
Location: Indonesia
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Job Level
About the role
- Lead end-to-end business process analysis, identifying gaps, inefficiencies, and opportunities for improvement across clinical and operational workflows.
- Elicit, document, and validate detailed business and functional requirements through stakeholder interviews, workshops, and process walkthroughs.
- Translate business requirements into clear, well-structured user stories, acceptance criteria, and process flows for development and engineering teams.
- Own and maintain the product backlog in collaboration with Product Owners and Project Managers, ensuring stories are refined and sprint-ready.
- Facilitate Agile ceremonies, including backlog grooming, sprint planning, and retrospectives.
- Develop and maintain current-state and future-state process maps (e.g., BPMN, swim lane diagrams) to support stakeholder alignment and decision-making.
- Partner with QA teams to ensure acceptance criteria are testable and support UAT planning and execution.
- Serve as a subject matter liaison for healthcare workflows, including care coordination, member management, or value-based care operations.
- Proactively communicate project status, risks, and dependencies to stakeholders at all organizational levels.
- Mentor and guide junior analysts, contributing to team documentation standards and best practices.
- Exposure to healthcare data standards such as HL7, FHIR, or ICD/CPT coding.
- Familiarity with analytics and reporting tools such as SQL, Tableau, or Power BI.
- Experience with EHR/EMR systems or care management platforms.
- Exposure to process improvement methodologies such as Lean or Six Sigma.
Requirements
- 5+ years of professional experience as a Business Analyst, with at least 2 years in a senior or lead capacity.
- Hands-on experience delivering business analysis in the US healthcare industry (health plans, care management, value-based care).
- Knowledge of secure documentation practices and data privacy standards (e.g., HIPAA).
- Understanding of accessibility and compliance considerations within healthcare applications.
- Upper-intermediate or higher English proficiency.
- CBAP, PMI-PBA, or equivalent business analysis certification is a plus.
- Ability to mentor junior analysts and lead requirements workshops with confidence.
- Strong problem-solving, critical thinking, and communication skills across technical and non-technical audiences.
- Experience working in Agile / Scrum teams with a collaborative, delivery-focused mindset.
- Proactive ownership of requirements quality, stakeholder alignment, and delivery outcomes.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business process analysisbusiness requirements documentationuser storiesacceptance criteriaprocess flowsprocess mappingBPMNSQLTableauPower BI
Soft Skills
communication skillsproblem-solvingcritical thinkingmentoringstakeholder alignmentcollaborationleadershipfacilitationproactive ownershipteam documentation standards
Certifications
CBAPPMI-PBA