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Senior Analyst, IT Field Services
Newell BrandsIT Analyst handling installations, setups, and support for PCs and printers at Newell Brands. Troubleshooting hardware and software issues while providing user instruction in office.
About the role
Key responsibilities & impact- Installation, setup and support of PC’s, Mac’s, printers and other peripheral devices
- Installation and support of software applications
- Diagnosing, troubleshooting, and resolving hardware and software problems
- Provide instruction to new employees on PC systems and policies
Requirements
What you’ll need- High School Diploma or equivalent
- Minimum 5 years of related work experience in desk side or call center support
- Experience with warehouse environment is a plus
- Strong process and analytical mindset
- Strong inter-personal skills
- Strong organizational skills
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
installationsetupsupporttroubleshootingdiagnosingresolvingsoftware applicationsPC systemshardware problemsperipheral devices
Soft Skills
inter-personal skillsorganizational skillsanalytical mindsetprocess mindset
Certifications
High School Diploma