
Claims Specialist, French – English
Newell Brands
full-time
Posted on:
Location Type: Hybrid
Location: Prague • Czech
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About the role
- Resolution of customer claims, debit notes and disputes according to specified dispute registration and claims management procedures
- Timely investigation of claims (with all relevant departments), debit notes or disputes and the gathering of all the information needed to approve/reject claims, debit notes and disputes based on investigation
- Effective communication and collaboration between the functions of accounts receivable; collections, cash application and also with customer service, finance, D&T, Quality, Sarbanes Oxley compliance in the claims management area
- Digital filing of all completed claims forms, documentation and proof of deliveries
- Timely issuing of credit notes according to the correct authorization schedule and accompanied by all required data
Requirements
- Fluency in English and French
- First corporate experience in finance or consumer services roles
- Knowledge of Microsoft Office Pack (Excel, Word etc.)
- Strong team player with integrity, excellent communication, Attention to details
- Knowledge of SAP
- Additional European language
- Ability to learn fast and to adapt in a fast-paced environment
Benefits
- Flexible hybrid working system (on average 2 days in the office and 3 days at home p.w.)
- Unlimited access to LinkedIn Learning – 17,000+ courses for your professional and personal development
- Corporate Citizenship Philosophies – environmentally sustainable and socially sensitive business practices
- Discounts on some of our products from brands Parker, DYMO, Sharpie, Contigo, and others
- Employee Referral Program – an opportunity to get a bonus
- Global Employee Assistance Program – confidential support for you and your family, complementing our commitment to your well-being at work and beyond
- Give@Newell – paid time-off for charity activities dedicated for local communities right where you live/work
- Access to Employee Resource Groups that foster an inclusive culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementinvestigation of claimscredit notes issuanceattention to detail
Soft skills
effective communicationcollaborationteam playerintegrityadaptabilityfast learning