NewCo Communications

Customer Service Advisor – Danish

NewCo Communications

full-time

Posted on:

Location Type: Hybrid

Location: Barcelona • 🇪🇸 Spain

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Job Level

Mid-LevelSenior

About the role

  • Connect with B2B customers via phone and email, providing service-oriented solutions.
  • Keep things organized by handling admin tasks and following up on questions and requests.
  • Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated.

Requirements

  • Native-level proficiency in Danish (both spoken and written) and a good command of the English language.
  • A high school diploma or equivalent qualification is necessary.
  • Previous customer service experience is a bonus but not a deal-breaker.
  • Your communication skills should be on point for confidently interacting with customers.
  • You are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently.
  • Juggling tasks and paying attention to detail is your thing, especially in a fast-paced environment.
  • Comfortable using computer systems and various software applications.
  • Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs.
Benefits
  • A hybrid work model —combine office and remote work.
  • Competitive salary + evening compensation.
  • Career growth opportunities within a fast-paced, international company.
  • Extensive training and development to set you up for success.
  • Fun and lively workplace with diverse cultures and team events.
  • Perks: Free coffee, fresh fruit, Spanish lessons, PT sessions, and mental health support via the Ifeel app.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer serviceproblem solvingadministrative tasks
Soft skills
communicationorganizationattention to detailflexibilitymotivation
Certifications
high school diploma
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