Usability Analyst

New York University Tisch School of the Arts

Usability Analyst at NYU collaborating on usability research projects and supporting stakeholders across various phases. Responsible for managing project documentation, participant recruitment, and technological resources.

Posted 7/14/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $72,000 - $88,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management and organizational skills to coordinate multiple research projects effectively while maintaining clear communication with stakeholders. Familiarity with UX research methods and tools enhances the ability to support usability research initiatives and participant recruitment strategies.

Highest-signal resume keywords

Project ManagementUsability ResearchParticipant RecruitmentCommunication SkillsProcess Mapping

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Usability Research MethodsProject CoordinationData AnalysisSurvey SoftwareResearch Methodologies

Soft Skills

Organizational SkillsWritten CommunicationVerbal CommunicationCollaborationTime Management

Tools & Technologies

QualtricsMonday.comResearch Technology Toolkit

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

UX Product DevelopmentParticipant SourcingResearch DocumentationStakeholder CommunicationResearch Process Best Practices

About the role

Key responsibilities & impact

Support and collaborate with team members on usability research projects across all stages of a project’s life cycle, including formatting research scripts and protocols to meet usability research best practices, compiling data sets, conducting research sessions, and/or taking notes as needed, and performing research analysis
Collaborate with team members and stakeholders to understand their study objectives, clarify their participant requirements, and decide research participant sourcing methods
Maintain team resources, including our training materials, templates for project deliverables, and other research process documentation, as well as organizing and maintaining shared team drives and folders
Develop documentation and guidance to support departmental efficiencies and emerging tools, including the responsible use of AI in research workflows
Develop client and participant communications and relationships
Develop assessments to screen research candidates, collaborate on recruitment strategy planning, and perform key tasks to execute that plan
Track and update participant recruitment totals and demographic information, including managing our participant database
Coordinate research participant incentives with project stakeholders, including processing payments through university systems, creating payment paperwork in accordance with university protocols, and ensuring timely disbursements
Serve as project administrator; communicate with stakeholders to move projects forward, and keep the team updated on progress and any bottlenecks/roadblocks
Maintain Usability Lab research technology toolkit and subscriptions; coordinate with vendors to assess the purchasing of new research platforms/tools
Assist with documenting and tracking product improvements and impact from our research

Requirements

What you’ll need

Bachelor's Degree
2+ years of related of professional work experience, or the equivalent education and experience
Must include experience coordinating multiple fast-moving projects of varying levels of complexity concurrently, working across diverse time zones and cultures
Excellent project management and process mapping skills
Strong organizational skills, including ability to plan, organize, and document project plans appropriately
Excellent written and verbal communication skills, including the demonstrated ability to follow up with participants and stakeholders in a timely and thorough manner
Familiarity with the UX product development process and UX research methods, including participant recruitment tactics and strategies, research methodologies, tools, and applications
Some knowledge of user experience design trends and best practices
Well versed in survey software, such as Qualtrics; experience with relevant project management tools, such as Monday.com

Benefits

Comp & perks

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.